ProProduct Sales Development Representative at ServiceTitan enhancing customer success through product adoption. Engaging existing customers to demonstrate add - on products and maximize ROI.
About the role
- Sales Development Representative driving pipeline growth for Optix, a platform uniting automation, CRM, and community tools for coworking spaces. Eager candidates with 2+ years in outbound sales are encouraged to apply.
Responsibilities
- Prospect outbound across email, LinkedIn, calls, and more to generate pipeline and book qualified meetings
- Research accounts, identify key personas, and craft personalized outreach that speaks to real pain points
- Run high-quality discovery conversations that surface challenges and tee up strong opportunities
- Clearly articulate the value of Optix and how it fits each prospect’s needs
- Keep your sequences, follow-ups, and CRM (HubSpot) spotless and up to date
- Partner closely with AEs to refine messaging, improve qualification, and optimize handoffs
- Bring front-line insights to Marketing and Sales to sharpen campaigns and outreach
- Hit and exceed monthly targets for meetings booked and pipeline created
Requirements
- Must Haves
- **2+ years of experience** in Sales Development, ideally in a **B2B SaaS** environment
- A proven ability to **hit and exceed outbound targets** through disciplined, high-quality prospecting
- **Exceptional verbal and written communication skills**—you engage prospects quickly and clearly articulate our value
- **Technically proficient**—comfortable with CRM tools, sales engagement platforms, and multi-channel outreach
- **Process-driven and organized**, with a structured approach to managing sequences, follow-ups, and CRM hygiene
- **Curious, coachable, and resilient**—you learn fast, handle rejection well, and continually refine your approach
- **Creative and adaptable**, thriving in a fast-paced startup environment and adjusting to different personas and industries
- **Collaborative and team-oriented**, working closely with AEs and cross-functional teams to optimize handoffs
- **Ambitious and self-motivated**, eager to grow your career and contribute to a world-class sales organization
- Nice-to-Haves
- Previous experience in a B2B SaaS environment
- Proficiency using Hubspot
Benefits
- We take care of our teammatesThis is a unique opportunity to join a rapidly growing technology startup. Taking care of our team on this journey is a priority. We offer:
- Competitive salary compensation and commission structure
- Strong Employee Stock Option Plan offering
- Excellent health and dental coverage program provided by Sunlife
- Mission-driven workplace experience with a positive, collaborative and supportive team culture
- Personal and professional growth opportunities
- Healthy snacks and locally roasted coffee – slow pour is our jam
- Team lunches and socials
- Annual health and fitness credit
- Fun offsite activities that allow us to reconnect as a team
- A beautiful, waterfront Gastown office and a flexible 60/40 hybrid workplace plan
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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