Sales Development Representative driving revenue and customer acquisition for Matillion in Hyderabad. Collaborating with sales teams and managing leads in a hybrid work environment.
About the role
- Marketing Operations Manager optimizing HubSpot CRM platform performance and SDR workflows for fintech growth. Collaborating with various teams and empowering talent in a fast-paced environment.
Responsibilities
- Administer and maintain key SDR operational tools; including Salesforce, Gong, Clay, and Nooks to ensure data integrity, seamless integrations, and optimal performance
- Create, update, and optimize SDR workflows, lead scoring models, sequencing logic, and automation processes to enhance prospecting efficiency and conversion
- Develop and manage lead enrichment, routing, and segmentation processes, ensuring SDRs receive high‑quality, actionable prospect data aligned with campaign and pipeline goals
- Collaborate closely with Marketing, ABM, Events, and Content teams to streamline lead handoff, improve funnel hygiene, and ensure consistent end‑to‑end prospect experience
- Identify and implement SDR process improvements across systems, outreach workflows, and reporting to drive higher productivity and operational scalability
- Monitor and report on SDR performance metrics, tool utilization, pipeline contribution, and workflow effectiveness to support data‑driven decision‑making
- Partner with SDR leadership to ensure lead data, insights, call intelligence, and activity metrics from Gong, Clay, Nooks, and Salesforce are accurately captured, analysed, and leveraged
- Provide training, onboarding, and ongoing enablement to SDRs and Marketing team members on best practices across Salesforce, Gong, Nooks, Clay, and related operational processes
- Serve as the primary point of contact for SDR‑related tooling issues, system improvements, troubleshooting, and cross‑team operational alignment
Requirements
- Basic familiarity with core SDR tools such as Salesforce, Gong, Clay, or Nooks, with a strong willingness to develop deeper expertise
- Understanding of SDR workflows, sequencing, and lead management fundamentals, with interest in learning how to optimise these processes
- Some exposure to data enrichment, segmentation, or prospecting tools, or eagerness to learn how they support SDR efficiency
- Ability to work collaboratively with SDRs, Marketing, and cross‑functional teams to support smooth lead flow and handoffs
- Curious, analytical mindset with the ability to learn how to interpret performance metrics and identify areas for improvement
- Clear and confident communication skills, with the desire to grow into providing support, training, or documentation as needed
- Proactive approach to problem‑solving and enthusiasm for learning new systems, workflows, and best practices in SDR Operations
Benefits
- Private Medical Insurance
- Employee Assistance Programme (EAP)
- Matched Pensions Plan up to 5%
- Income protection
- 25 days annual leave
- Enhanced parental leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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