Key Account Manager managing relationships with MSP partners at NinjaOne. Aiming to enhance service delivery and partner success through strategic IT solutions.
Responsibilities
Manage a portfolio of high-value MSP partners
Act as a trusted advisor to MSP owners and technical teams
Identify opportunities to enhance MSP offerings
Provide tailored solutions to improve operational efficiency
Maintain ongoing engagement with MSP partners
Utilize Salesforce to track partner performance and revenue forecasting
Stay up to date on MSP industry trends and competitor offerings
Requirements
Experience managing MSP accounts
Proven sales & growth track record
Consultative approach to understanding MSP needs
Exceptional communication skills
Familiarity with MSP tools like RMM, PSA, and cybersecurity solutions
Bachelor’s Degree (Preferred) or equivalent experience in IT, Business, or a related field
Proficiency in Salesforce & CRM Best Practices
Benefits
Comprehensive benefits package, which includes medical, dental, and vision insurance
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