Fleet Success Manager fostering client relationships and account growth for OTC Fleet Services. Focused on building partnerships and exploring fleet service opportunities without high - pressure sales tactics.
About the role
- Customer Success Manager at NinjaOne achieving growth through channel partner success. Engaging in revenue generation and customer relationship management in the technology sector.
Responsibilities
- Consistently meet and maintain your relationship with NinjaOne channel partners and customers
- Drive Net dollar Retention through cross-sell upsell activities
- Manage communications and employ conflict resolution with customers
- Track and coordinate activities for each account
- Negotiate and closing contracts
- Analyze marketing trends and predictions
- Determine customer needs and propose appropriate solutions
- Identify new sales opportunities within existing accounts
- Gather information on the lead’s budget, authority, need for the Company’s product/service, and the timeline
- Work closely with CAMs and channel team to assist in larger team initiatives
Requirements
- 3-5 years’ experience working with Channel Partners, Value Added Resellers, Distributors or Managed Service Providers
- Thorough understanding of the reseller channel
- Experience building and maintaining a strong network of partners
- Strong written and verbal communication skills
- Analytical, strategic mindset with proven problem-solving skills
- Excellent customer service skills, with exceptional business and technical acumen
- Ability to stay organized and thrive in a fast-paced, collaborative team environment
Benefits
- Medical, dental, and vision insurance
- 401(k) plan
- Unlimited PTO
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
CRM/CI D365 Solution Owner coordinating CRM initiatives and driving customer engagement for Husqvarna Group. Act as the bridge between business and technology for CRM solutions.
Praxismanager supporting customer success in healthcare by onboarding practices and ensuring smooth technology integration. Involves proactive support and improvement of internal processes to enhance patient communication.
Intern supporting the Customer Success Management team for AI optimization software development. Engage in strategic planning and user training in a hybrid work environment.
Customer Success role for iDez, a fintech enabling mid - market firms to develop their financial solutions. Focused on client retention and personalized proactive service.
Customer Success Manager managing a portfolio of mid - market customers for a homecare technology platform. Driving client success and renewal through strategic engagement and relationship management.
Customer Success Analyst engaging clients in the construction sector. Ensuring satisfaction and optimal use of innovative technology solutions.
Customer Success Representative at Reconomy providing operational support for international clients. Collaborating with internal teams and monitoring supplier performance in a hybrid work environment.
Customer Success Manager ensuring clients maximize DexoryView value and onboard successfully across UK and Europe. Develop strong relationships and provide training to key stakeholders while monitoring account health.
Customer Success Manager at an EdTech SaaS company managing customer renewals and support. Collaborating with leadership to drive engagement and retention in New York.