Customer Success Manager guiding healthcare providers through onboarding and retaining relationships with Torch. Focused on delivering exceptional customer experience and understanding client needs.
About the role
- Fleet Success Manager fostering client relationships and account growth for OTC Fleet Services. Focused on building partnerships and exploring fleet service opportunities without high-pressure sales tactics.
Responsibilities
- Maintain and strengthen relationships with existing fleet clients
- Conduct regular client check-ins (phone, email, and in-person visits)
- Perform local drop-bys and relationship visits to fleet-based businesses
- Identify new fleet opportunities through networking and outreach
- Assist with onboarding new fleet service accounts
- Expand services within existing accounts (mobile, shop, graphics, etc.)
- Coordinate with Service Managers and internal teams
- Track client activity and opportunities in company systems
- Support growth of Fleet Graphix through existing fleet relationships
- Represent OTC professionally in the local business community
Requirements
- Strong people skills and professional communication
- Relationship-driven (not aggressive or pushy)
- Comfortable with light outreach and in-person visits
- Self-motivated and proactive
- Experience in B2B sales, account management, fleet, service, logistics, or automotive preferred
- Mature, trustworthy, and organized
Benefits
- Quarterly performance bonus based on account growth & new client development
- Sales Vehicle Provided
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Technical Success Manager responsible for troubleshooting and optimizing platform usage for APAC clients. Collaborating with internal teams and providing consultative guidance in a client - facing role.
Junior Customer Success Officer assisting self - employed individuals with tax questions and support via multiple communication channels. Collaborating with teams to enhance user experience in a startup environment.
Junior Customer Success Officer supporting self - employed users with tax inquiries and product improvements. Engaging in community support, strategy development, and user satisfaction initiatives.
Customer Success Manager engaging with enterprise finance leaders, leveraging AI insights for business value at Sidetrade. Fostering relationships and managing a portfolio of enterprise customers.
Partner Success Manager guiding partners in leveraging Orgvue for transformation projects. Collaborating with internal teams to enhance partner capabilities and project delivery.
Customer Satisfaction Representative enhancing customer experience at Driveway. Acting as liaison between customers and dealerships, with a focus on customer satisfaction improvement processes.
Senior Privacy and Data Protection Engineer at Medtronic focusing on cybersecurity and data privacy for medical devices and infrastructure. Lead the development and monitoring of compliance solutions across teams.
Customer Success Manager driving strategic growth and retention in SaaS company focused on workplace health and sustainability solutions. Building executive - level partnerships and managing key accounts in Sweden.
Senior Customer Success Manager managing strategic customer portfolios for EcoOnline's platform in a hybrid working model. Focused on retention, adoption, and value creation with strategic customers.