About the role

  • Business Development Manager leading plumber referral partnership expansion for Northeast Power Dry. Overseeing a team to foster relationships and drive revenue in the plumbing sector.

Responsibilities

  • Responsible for leading and scaling the business development team that drives plumber referral partnerships across the assigned territory.
  • Oversee Business Development Representatives (BDRs), ensuring the market builds and maintains a high-performing partner network that consistently generates quality restoration referrals.
  • Combines strategic leadership, market development, and hands-on coaching to expand Northeast Power Dry footprint within the plumber channel.
  • Manage, coach, and develop Business Development Representatives.
  • Conduct weekly one-on-ones, pipeline reviews, and ride-alongs to ensure BDRs execute core outreach and activation playbooks.
  • Foster a culture of accountability, urgency, and relationship excellence aligned with Northeast Power Dry and HighGround values.
  • Partner with recruiting and training teams to hire and onboard new BDRs as the market grows.
  • Build and execute market expansion strategies targeting high-value plumber partners throughout the assigned territory.
  • Analyze territory performance, partner data, and competitive trends to refine local strategies.
  • Collaborate with marketing to develop plumber-focused campaigns, appreciation events, and partner activations.
  • Ensure the market maintains a balanced pipeline of prospective, active, and retained partners.
  • Oversee CRM performance and data integrity in Luxor CRM for assigned territories.
  • Monitor referral flow through DASH, ensuring operational handoffs meet service SLAs and partner expectations.
  • Report weekly metrics to senior leadership, including activity, referral volume, conversion, and retention.
  • Partner cross-functionally with operations, marketing, and finance to optimize lead-to-job performance.
  • Maintain relationships with key regional and high-volume plumber partners.
  • Support field reps in executing joint marketing activities, lunch-and-learns, and training sessions.
  • Resolve escalated partner issues swiftly, ensuring satisfaction and long-term loyalty.
  • Represent Northeast Power Dry at industry events, trade shows, and networking opportunities.

Requirements

  • 4–6+ years in business development, field sales, or partnership management.
  • 2+ years of people management experience, preferably in multi-location or regional roles.
  • Exceptional leadership, coaching, and analytical skills.
  • Ability to travel throughout the assigned territory as needed
  • Experience developing referral networks and channel strategies.
  • CRM proficiency (Luxor CRM experience strongly preferred) and familiarity with DASH.
  • Knowledge of restoration processes, insurance workflows, and TPA systems.
  • Proven ability to create scalable processes and training programs for field teams and strong background in home services, restoration, plumbing, or construction industries.
  • Bachelor’s degree in business, marketing, or a related field.

Benefits

  • Comprehensive medical, dental & vision insurance (some plans fully company-paid)
  • Wellness perks including counseling, financial planning, and legal assistance programs
  • 401(k) with company match up to 4%
  • Competitive base pay + performance bonuses / uncapped commission (if sales)
  • Weekly pay (for hourly/salary/ field roles)
  • Travel reimbursement for work-related trips
  • Referral program with bonuses
  • Paid Time Off (PTO)
  • Paid holidays + 1 floating holiday
  • Sick time that carries over year to year
  • Paid training and certification support
  • Opportunities for advancement and career growth
  • Company vehicle, gas card & iPad (for field roles)
  • Uniforms provided

Job title

Business Development Manager

Job type

Experience level

Mid levelSenior

Salary

$110,000 - $200,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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