Hybrid Vendor Account Manager

Posted 6 days ago

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About the role

  • Work with the Transportation Provider (TP) to follow through on service issues
  • Utilize data to develop and deliver performance improvement plans (PIP)
  • Coordinate and conduct provider performance evaluations
  • Conduct off boarding for providers not meeting standard expectations
  • Serve as the first point of contact for all vendor service requests and escalations
  • Own the day to day vendor interaction and satisfaction
  • Conduct on site vehicle inspections and provider audits
  • Deliver timely, accurate and professional operational support
  • Manage and maintain credentialing compliance in accordance with MTM client contracts
  • Recognize opportunities to educate TP’s contacts on MTM processes
  • Work with the Transportation Manager to reduce transportation costs
  • Assist with regular provider town hall meetings

Requirements

  • High School diploma or GED
  • College Degree or equivalent work experience
  • Minimum 2 years’ experience as an Account Manager or relevant related experience
  • 1-2 years’ operational experience
  • Must possess a valid driver’s license
  • Knowledge of transportation logistics
  • Moderate skills in Microsoft Office

Benefits

  • Health and Life Insurance Plans
  • Dental and Vision Plans
  • 401(k) with a company match
  • Paid Time Off and Holiday Pay
  • Maternity/Paternity Leave
  • Casual Dress Environment
  • Tuition Reimbursement
  • MTM Perks Discount Program
  • Leadership Mentoring Opportunities

Job title

Vendor Account Manager

Job type

Experience level

JuniorMid level

Salary

$47,920 - $50,000 per year

Degree requirement

High School Diploma

Location requirements

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