Hybrid ServiceNow Consultant

at Leadout

• Job title: ServiceNow Consultant
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: ITSM, ServiceNow
• Location requirements: Hybrid, Antwerp, Belgium

About the role

• Leadout ServiceNow Consultant helping clients turn business challenges into ServiceNow solutions. Advising on best practices, leading implementations, and collaborating with cross-functional teams.

Responsibilities

• You advise clients on best practices and strategies within the ServiceNow Sourcing & Procurement Operations or ITAM/ITSM/ITOM modules.
• You lead end-to-end implementations, upgrades, and optimizations of ServiceNow solutions.
• You translate business requirements into clear and actionable solution decisions.
• You facilitate workshops, training, and knowledge transfer sessions with client stakeholders.
• You collaborate with cross-functional teams including technical, business, procurement, and vendor experts to deliver results that stick.
• You stay ahead of platform updates, sourcing trends, and emerging technologies.

Requirements

• You hold a Bachelor’s or Master’s degree in IT, Engineering, Business, or a related field.
• You have 5+ years’ experience in consulting or implementation roles within ITAM, ITSM, ITOM and/or SPO.
• You bring strong knowledge of the ServiceNow platform and relevant modules.
• You can turn business needs into solution-specific technical decisions.
• You are proactive, analytical, and client-focused.
• Certifications such as ITIL or ServiceNow Certified Implementation Specialist are a plus.

Benefits

• You will work with high-profile clients on cutting-edge ServiceNow projects.
• You get ownership, autonomy, and the freedom to shape your career path.
• You join a growing ServiceNow practice where your contributions directly shape our capabilities.
• You become part of a culture of trust and respect, where leadership is about contribution, not hierarchy.
• You receive a competitive package with salary, benefits, and flexibility to balance work and life.
• You benefit from continuous learning and growth opportunities through real projects and peer-to-peer coaching.