Onsite Administrative and Billing Coordinator

Posted last week

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About the role

  • Administrative & Billing Coordinator at Shermco Industries providing administrative and billing support. Ensuring smooth office operations and accurate billing for customers and internal teams.

Responsibilities

  • Provide daily administrative and office management support to employees, managers, and customers.
  • Answer incoming calls and route or relay messages professionally.
  • Schedule and coordinate travel arrangements, meetings, and internal events.
  • Maintain office, safety, and PPE supplies; coordinate technician uniforms and replenishment.
  • Assist with timecard compilation, reporting, and data entry.
  • Perform general administrative duties including filing, scanning, typing, and data organization.
  • Support operations with purchasing and other departmental needs.
  • Prepare, calculate, and issue customer invoices, account statements, and supporting documentation.
  • Ensure billing accuracy by gathering all required project and labor data from Project Managers.
  • Maintain billing records, ledgers, and credit balances; resolve billing discrepancies or irregularities.
  • Post billing data into ERP (Navision/Business Central) and other databases (PowerDB).
  • Respond to customer inquiries and assist with payment coordination.
  • Compile and maintain reports for budgets, revenue tracking, and cost summaries.
  • Collaborate with Accounting to ensure timely posting, reconciliation, and financial reporting.
  • Maintain organized digital and physical records of billing, reports, and administrative documentation.
  • Support special projects and continuous improvement initiatives as assigned by management.

Requirements

  • High school diploma required; post-secondary education in Business Administration or Accounting preferred.
  • 2+ years of experience in administrative support and/or billing roles, ideally in a service or technical industry.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook); experience with ERP systems (Navision/Business Central) preferred.
  • Strong attention to detail, organizational, and time management skills.
  • Excellent communication and customer service skills, both written and verbal.
  • Ability to handle multiple priorities in a fast-paced environment.
  • Reliable, professional, and self-motivated with a strong sense of ownership.
  • Must pass pre-employment background check and drug screening.
  • Must be able to read, write, and speak English fluently.

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Drug-free workplace

Job title

Administrative and Billing Coordinator

Job type

Experience level

JuniorMid level

Salary

$25 - $35 per hour

Degree requirement

High School Diploma

Tech skills

Location requirements

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