Billing Manager overseeing legal billing processes in a large Texas law firm. Responsible for managing client matters and ensuring compliance with billing practices.
About the role
- Billing Manager overseeing customer billing for VistaJet with focus on accuracy and compliance. Leading Billing team, collaborating with Sales, Operations, Legal, and Finance.
Responsibilities
- Manage the end-to-end Program Billing process, focusing on contracted Members and On Demand revenues.
- Review flight activity daily in GlobalView, ensuring accurate coding, cost, and sales values.
- Oversee preparation and review of customer invoices and statements, ensuring alignment with contract terms, hours, and rates.
- Monitor customer balances (cash and hours flown), reconciling invoices, cash receipts, and unbilled flight activity.
- Investigate and report discrepancies between estimated and actual billing values.
- Act as primary contact for Program, Legal, and Member Services on billing matters.
- Liaise with Legal on the interpretation of complex customer contracts and ensure billing accuracy.
- Collaborate with Sales to review and approve manual statements before dispatch.
- Lead, motivate, and develop the Billing team, ensuring accuracy, timeliness, and professionalism.
- Ensure compliance with internal policies, contractual obligations, and tax reporting requirements.
- Identify and implement opportunities to improve billing processes, systems, and controls.
Requirements
- Extensive experience in billing, invoicing, or AR management, ideally within a contract-driven or global service environment.
- Proven people leadership experience, with the ability to motivate, coach, and develop a high-performing team.
- Strong understanding of financial systems (ERP/GlobalView or equivalent) and billing processes.
- Excellent stakeholder management skills, with experience working closely with Sales, Legal, and Operations.
- Analytical with high attention to detail and problem-solving skills.
- Track record of process improvement and implementing system enhancements.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Billing Coordinator responsible for managing flight invoice processing for Vista Program members. Ensuring accuracy in billing and maintaining relationships with clients in a dynamic environment.
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