Billing Specialist II ensuring accurate billing processes at AMN Healthcare while managing multiple client accounts, maintaining billing accuracy, and responding to inquiries efficiently.
Responsibilities
Ensure timely and accurate billing in accordance with company policies, procedures, and client requirements
Interpret contract terms and apply billing rules, including handling exceptions
Enter invoice data into client databases and proprietary software
Maintain and update billing systems to reflect invoicing changes
Prepare and process billing adjustments (credits and debits) accurately
Monitor and manage multiple client email inboxes for timecard and billing inquiries
Track missing timecards and apply billing rules manually when needed
Support email boxes associated with timecard entry and billing processes
Reconcile and create Excel reports as requested
Issue invoices within specified timeframes and coordinate with clients for special procedures
Research and resolve billing inquiries from internal and external partners
Work closely with team mentors to ensure compliance and accuracy
Manage all types of timecards and weekly client file submissions
Communicate with suppliers via email and occasionally with clients directly
Monitor client-specific inboxes for billing-related tasks
Requirements
High School Diploma or equivalent
1 year of accounts receivable, billing, customer service, or related office experience
Advanced Excel (reporting, reconciliation)
Familiarity with MSP business systems: Shiftwise, PeopleSoft, SharePoint, Kronos
Strong problem-solving and critical thinking
Excellent attention to detail
Effective and professional communication (verbal and email)
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