Account Manager handling Corporate and Fortune 500 clients in the medical technology sector. Managing relationships, developing business opportunities, and ensuring client satisfaction.
Responsibilities
Manage and develop relationships with corporate and Fortune 500 clients (primarily English-speaking) to ensure high satisfaction and long-term partnerships
Act as the primary point of contact for key clients, oversee each program, and handle inquiries, escalations, and strategic discussions
Identify new business opportunities within existing accounts and drive upselling and cross-selling initiatives
Analyze customer needs and provide tailored solutions to maximize customer success
Work closely with internal teams (Sales, Product, Customer Service) to ensure seamless customer care and service delivery
Provide reports and insights on customer performance, contract management, and account growth
Stay informed about current industry trends, competitor activity, and customer needs to proactively adjust strategies
Requirements
Bachelor’s or Master’s degree in Business Administration (or similar), or several years of experience in account management, preferably with large corporate or enterprise clients
Proven ability to build strong, long-term relationships with key stakeholders at all levels
Strong problem-solving skills and the ability to respond proactively to customer challenges
Ability to quickly adapt to new systems and tools
Excellent communication, negotiation, and presentation skills
Fluent English (C1/C2 level) is mandatory; additional languages such as German or French are an advantage
Core working hours with willingness to work flexible hours to accommodate other time zones
Proficiency in the MS Office Suite
Benefits
A secure position at an internationally growing company in the expanding medical technology / IoT sector as a permanent full-time role
An interesting and varied position within a friendly team
Excellent public transport links and discounted company tickets
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