Account Manager executing strategies for TikTok Shop accounts at a leading social commerce agency. Focus on operational excellence and growth initiatives while collaborating with teams across functions.
About the role
- Account Manager handling Corporate and Fortune 500 clients in the medical technology sector. Managing relationships, developing business opportunities, and ensuring client satisfaction.
Responsibilities
- Manage and develop relationships with corporate and Fortune 500 clients (primarily English-speaking) to ensure high satisfaction and long-term partnerships
- Act as the primary point of contact for key clients, oversee each program, and handle inquiries, escalations, and strategic discussions
- Identify new business opportunities within existing accounts and drive upselling and cross-selling initiatives
- Analyze customer needs and provide tailored solutions to maximize customer success
- Work closely with internal teams (Sales, Product, Customer Service) to ensure seamless customer care and service delivery
- Provide reports and insights on customer performance, contract management, and account growth
- Stay informed about current industry trends, competitor activity, and customer needs to proactively adjust strategies
Requirements
- Bachelor’s or Master’s degree in Business Administration (or similar), or several years of experience in account management, preferably with large corporate or enterprise clients
- Proven ability to build strong, long-term relationships with key stakeholders at all levels
- Strong problem-solving skills and the ability to respond proactively to customer challenges
- Ability to quickly adapt to new systems and tools
- Excellent communication, negotiation, and presentation skills
- Fluent English (C1/C2 level) is mandatory; additional languages such as German or French are an advantage
- Core working hours with willingness to work flexible hours to accommodate other time zones
- Proficiency in the MS Office Suite
Benefits
- A secure position at an internationally growing company in the expanding medical technology / IoT sector as a permanent full-time role
- An interesting and varied position within a friendly team
- Excellent public transport links and discounted company tickets
- Flexible working hours with flextime options
- Opportunity to work from home by arrangement
- Modern office with air conditioning
- Company training and professional development
- Company events
- Company mobile phone (if applicable)
- Free beverages
- Free parking
- Employee discount program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Senior Account Manager driving growth and upsell for CallRail's AI products. Managing strategic accounts and executing outbound campaigns for revenue expansion.
Key Account Manager at a London - based fintech company managing client relationships and support for card acquiring in payments. Collaborate across teams to ensure high satisfaction and compliance.
Partnership Manager at MADFIN leading partnerships in fintech. Managing relationships with acquiring partners and supporting market expansion for a growing team.
Sales Manager developing partnerships and overseeing merchandising and sales teams for Scotts Miracle - Gro. Focus on in - store sales and compliance across major retail partners.
Territory Manager at US Foods building customer relationships and driving sales. Nurturing existing accounts and hunting for new business with a focus on the foodservice industry.
Territory Manager driving sales and customer relationships in foodservice industry at US Foods. Building partnerships, managing deliveries, and acquiring new business.
Key Account Manager driving sustainable market share growth for adidas and JD Group. Collaborating closely with internal and external departments to meet sales targets while managing orderbook effectively.
Account Manager facilitating vehicle transactions for private sellers and dealers in Hamburg. Engaging with customers through onboarding and sales strategy development in a dynamic market.
Executive Manager of Strategic Partnerships at AP+, overseeing key member relationships and driving growth in transactions and revenue. Leading commercial relationships to align with the business objectives of AP+.