Relationship Manager within PNC's Business Banking organization managing client relationships. Focusing on revenue growth and enhancing client engagement through risk management and reporting tools.
About the role
- Account Manager handling Corporate and Fortune 500 clients in the medical technology sector. Managing relationships, developing business opportunities, and ensuring client satisfaction.
Responsibilities
- Manage and develop relationships with corporate and Fortune 500 clients (primarily English-speaking) to ensure high satisfaction and long-term partnerships
- Act as the primary point of contact for key clients, oversee each program, and handle inquiries, escalations, and strategic discussions
- Identify new business opportunities within existing accounts and drive upselling and cross-selling initiatives
- Analyze customer needs and provide tailored solutions to maximize customer success
- Work closely with internal teams (Sales, Product, Customer Service) to ensure seamless customer care and service delivery
- Provide reports and insights on customer performance, contract management, and account growth
- Stay informed about current industry trends, competitor activity, and customer needs to proactively adjust strategies
Requirements
- Bachelor’s or Master’s degree in Business Administration (or similar), or several years of experience in account management, preferably with large corporate or enterprise clients
- Proven ability to build strong, long-term relationships with key stakeholders at all levels
- Strong problem-solving skills and the ability to respond proactively to customer challenges
- Ability to quickly adapt to new systems and tools
- Excellent communication, negotiation, and presentation skills
- Fluent English (C1/C2 level) is mandatory; additional languages such as German or French are an advantage
- Core working hours with willingness to work flexible hours to accommodate other time zones
- Proficiency in the MS Office Suite
Benefits
- A secure position at an internationally growing company in the expanding medical technology / IoT sector as a permanent full-time role
- An interesting and varied position within a friendly team
- Excellent public transport links and discounted company tickets
- Flexible working hours with flextime options
- Opportunity to work from home by arrangement
- Modern office with air conditioning
- Company training and professional development
- Company events
- Company mobile phone (if applicable)
- Free beverages
- Free parking
- Employee discount program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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