Account Manager fostering strong client relationships and resolving issues at GXO. Responsible for handling domestic and international customer interactions and continuously improving quality systems.
About the role
- Key Account Manager driving sustainable market share growth for adidas and JD Group. Collaborating closely with internal and external departments to meet sales targets while managing orderbook effectively.
Responsibilities
- Responsible in driving & supporting profitable and sustainable market share growth for both adidas and JD Group within the assigned categories
- Delivering best in class orderbook management
- Operate credibly as the KAM for your designated category, be the category expert with leading industry & product knowledge
- Have a clear understanding of the JD consumer and how we WIN with them
- Effective, in-depth order-book management including regular weekly and monthly internal forecasting, adhering to agreed minimum standard levels
- Support the build & drive against Category Plans, working collaboratively with internal & external counterparts & colleagues
- Driving change & new initiatives with the key stakeholders
- Be the interface between GTM, Brand & the customer
- Ensure regularity and clarity of communication across all touchpoints and highlight any areas which require support or actions
- Key focus on supporting a smooth end to end SMU & inline process
- Regular weekly, monthly and quarterly sell-out analysis across European stores & online to understand trends and identify any opportunities or challenges
- Share information with key internal & external stakeholders where relevant
- Put clear actions in place where needed
- Co-ordinate customer and account teams at key milestones throughout the inline & SMU GTM process to ensure the best service levels for the customer
Requirements
- High degree of commercial & business acumen
- Highly organized and effective in prioritizing
- Strong product knowledge to support SMU creation
- Strong interpersonal skills (communication / negotiation)
- Proven methodological & analytical skills (business planning / strategic development)
- Mental flexibility, initiative and determination
- Sports & Fashion Industry experience preferred
Benefits
- A leading pension scheme
- An annual bonus
- Generous employee discount and sample sales
- World-class gym facilities including a padel court and indoor football pitch
- Access to a wide variety of gym classes such as weight training, yoga, pilates, spin and padel coaching as well as both men and women’s 5-aside football
- Private medical insurance and health cash plan
- Life assurance benefit
- Onsite Wellness Centre offering appointments with a variety of health professionals
- 25 days holiday + bank holidays
- Enhanced maternity and paternity benefits
- Access to educational resources to support development
- Regular opportunities to win tickets to sport and music events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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