Business Development Representative at Syntax, identifying and engaging potential clients to drive growth in cloud and ERP solutions. Collaborating with marketing and sales teams to execute effective strategies.
About the role
- Business Development Service Rep scheduling appointments for automotive services at Don Mealey's Sport Auto Group. Handling customer inquiries and ensuring a seamless service experience.
Responsibilities
- Identify client needs and schedule appointments
- Receive and promptly schedule inbound calls and online inquiries
- Make outbound calls to remind customers of service intervals
- Manage online inquiries
- Utilize various systems to answer customer questions on services
- Act as a bridge between customers and service advisors, ensuring a smooth and efficient service experience
- Handle customer concerns with integrity and compassion
- Maintain online appointment scheduler and internal calendar
- Maintain a professional appearance and work space
Requirements
- Customer service or sales background is a plus
- Bi-lingual is beneficial
- Strong oral, written and interpersonal communication skills
- Computer proficiency and basic typing skills
- Positive attitude with an upbeat, outgoing personality
- Exceptional organizational skills
- Attention to details
- Understanding of basic automotive services and terminology is helpful
Benefits
- Medical, Dental and Vision plans
- Paid personal time
- 401k plans
- Supplemental benefit plans
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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