Responsabile Front Office Virtuale per il Contact Center e Canali digitali in Humanitas. Coordinando team e migliorando servizi per pazienti e cittadini.
MW
Hybrid Vacation Planner – Call Center Inbound Sales
Posted yesterday
About the role
- Vacation Planner handling calls to promote Marriott vacation ownership packages. Answering queries and selling preview packages to potential owners with future work from home opportunities.
Responsibilities
- Introduce and promote the Marriott Vacations Worldwide brands to sell vacation ownership preview packages over the phone.
- Promote accommodation upgrades and extra nights to drive additional revenue when available.
- Contact an appropriate call center individual, leader or department to resolve guest calls, requests, or problems.
- Maintain confidentiality of proprietary information and protect company assets.
- Develop and maintain positive working relationships with others; support team to reach common goals.
Requirements
- Answer questions about vacation destinations and Marriott Vacations Worldwide resort facilities and services.
- Check the availability of accommodations and dates.
- Clearly explain the requirements for purchasing a preview package and attending a vacation ownership sales presentation.
- Verify individuals or couples meet the Marriott Vacations Worldwide eligibility requirements.
- Use sales techniques to overcome objections while maintaining a polite and enthusiastic demeanor.
- Comply with quality assurance expectations and standards.
Benefits
- Train in office with future work from home opportunities possible!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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