
Call Center Escalation Specialist managing health plan authorization approvals and resolving escalations for SafeRide Health. Ensuring access to care and high standards of customer service in the call center environment.

SafeRide Health is a technology and services company dedicated to reducing barriers to care by improving the delivery of non-emergency medical transportation (NEMT) to people nationwide.
SafeRide Health leverages proprietary technology and a nationwide network of vetted transportation providers to elevate human dimensions of care and close the gap between need and access for the nation’s most vulnerable populations.
SafeRide’s scalable and intuitive platform gives payers and health systems a more intelligent way to deliver cost-effective, on-demand transportation that connects health plan members to critical healthcare services.
SafeRide serves the country’s largest Medicare Advantage, Medicaid, and provider programs.
Browse and apply for open jobs at SafeRide Health.

Call Center Escalation Specialist managing health plan authorization approvals and resolving escalations for SafeRide Health. Ensuring access to care and high standards of customer service in the call center environment.

Bilingual Complaints and Grievance Coordinator processing member grievances and appeals in a hybrid role at SafeRide Health. Ensuring contractual compliance and customer satisfaction with clear communication.

Call Center Supervisor leading NEMT call center operations at SafeRide Health. Manage hiring, training, QA, performance, and team development.

Lead OKR, readiness, workplace operations, and company events to align execution and culture at SafeRide Health.