Hybrid Sales Development Representative

Posted last week

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About the role

  • Sales Development Representative generating leads for Viasat internet service. Support sales teams by qualifying leads and executing customer communication.

Responsibilities

  • Prospect, research, generate, and develop new leads and opportunities as well as reactivate cold leads.
  • Provide exceptional customer interaction through product knowledge expertise and excitement.
  • Maintain strong pipeline hygiene by tracking activities and updating records in a CRM.
  • Execute clear communication with potential customers via phone (inbound and outbound), email, and chat.
  • Set appointments for sales teams according to specified qualification standards, to ensure appointment attendance.
  • Execute lead qualification process and framework.
  • Strong ability to effectively qualify leads and move them through the sales funnel.
  • Achieve individual targets and contribute to team and client’s overall KPIs.
  • Manage a healthy pipeline and lead funnel via program systems and tools.
  • Provide actionable insights to market trends, product feedback, customer insights, and learnings based on customer conversations.
  • Proactively look for problems that can be solved creatively and present recommended solutions.
  • Other applicable duties as assigned.

Requirements

  • Proven time management and organizational skills.
  • Previous sales experience preferred, in similar roles, including elements of cold calling, self-prospecting, objection handling and customer service skills.
  • Must have determination to learn and be coachable, with a positive attitude and open to receiving feedback.
  • Ability to work within a group and be a collaborative team player.
  • Proficient in basic computer skills, Microsoft Office, GSuite, and general sales tools such as CRMs.
  • Ability to professionally communicate and conduct presentations and product demos through both phone and email.

Benefits

  • Structured learning and career development programs
  • Mental health program
  • Generous Paid Time Off policy
  • Paid medical leave
  • Child/ Dependent care reimbursement
  • Education reimbursement
  • 401k match, hardship loan program, access to financial wellness advisor
  • Comprehensive health care coverage including medical, dental, and vision

Job title

Sales Development Representative

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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