Sales Development Representative generating leads for Viasat internet service. Support sales teams by qualifying leads and executing customer communication.
Responsibilities
Prospect, research, generate, and develop new leads and opportunities as well as reactivate cold leads.
Provide exceptional customer interaction through product knowledge expertise and excitement.
Maintain strong pipeline hygiene by tracking activities and updating records in a CRM.
Execute clear communication with potential customers via phone (inbound and outbound), email, and chat.
Set appointments for sales teams according to specified qualification standards, to ensure appointment attendance.
Execute lead qualification process and framework.
Strong ability to effectively qualify leads and move them through the sales funnel.
Achieve individual targets and contribute to team and client’s overall KPIs.
Manage a healthy pipeline and lead funnel via program systems and tools.
Provide actionable insights to market trends, product feedback, customer insights, and learnings based on customer conversations.
Proactively look for problems that can be solved creatively and present recommended solutions.
Other applicable duties as assigned.
Requirements
Proven time management and organizational skills.
Previous sales experience preferred, in similar roles, including elements of cold calling, self-prospecting, objection handling and customer service skills.
Must have determination to learn and be coachable, with a positive attitude and open to receiving feedback.
Ability to work within a group and be a collaborative team player.
Proficient in basic computer skills, Microsoft Office, GSuite, and general sales tools such as CRMs.
Ability to professionally communicate and conduct presentations and product demos through both phone and email.
Benefits
Structured learning and career development programs
Mental health program
Generous Paid Time Off policy
Paid medical leave
Child/ Dependent care reimbursement
Education reimbursement
401k match, hardship loan program, access to financial wellness advisor
Comprehensive health care coverage including medical, dental, and vision
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