Manager overseeing provider relationships and account management for Carelon Behavioral Health. Ensuring staff performance and issue resolution in provider relations team.
About the role
- Account Manager responsible for managing digital advertising client relationships in Ogden, UT. Utilizing data-driven insights to improve advertising campaign success while building client rapport and brand awareness.
Responsibilities
- Lead a customer outreach process that will include calls and emails with the intent of building and managing external customer relationships with continued account support
- Work with existing customers to build brand awareness and increase their usage and advertising spend on platform.
- Use client provided and self- guided training resources to stay up to date on knowledge of the product
- Use data to manage, review and report on pipeline to manager each week, which includes a forecast and plan to achieve targets
- Attain daily, weekly, monthly, and quarterly targets
- Record customer interactions and engagement in CRM
- Build and manage both Internal MarketStar team and external client counterpart relationships
- Prepare and run regularly scheduled performance reviews monthly/quarterly/yearly with internal MarketStar peers and leadership
- Use data to drive planning and success
- Internally and externally provide customer sentiment insights including product feedback, key industry learnings, etc.
Requirements
- Strong time and project management organizational skills
- Proficiency with using Microsoft Office and/or Google Suites
- Demonstrated ability to build relationships
- Strong written and verbal presentation skills
- Experience with setting and exceeding sales goals
- Able to multi-task, manage time effectively and adapt to change
- Able to analyze and interpret data to develop and implement strategic plans is preferred
- Previous experience with account management or prior experience in sales or technology preferred
Benefits
- Structured learning and career development programs
- Mental health program
- Generous Paid Time Off policy
- Paid medical leave
- Child/Dependent care reimbursement
- Education reimbursement
- 401k match, hardship loan program, access to financial wellness advisor
- Comprehensive healthcare coverage including medical, dental, and vision
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Provider Relationship Account Manager at Elevance Health developing positive provider relationships and facilitating issue resolution through collaboration and knowledge expertise. Engaging both in - office and remotely within the provider community.
Account Management Executive managing and coordinating account service activities for national accounts at Elevance Health. Responsible for retention strategy and business development.
Government Banking Relationship Manager responsibility includes driving new client acquisition and providing customer service. This role requires building relationships and delivering financial products to government clients.
Account Manager helping to grow and manage customer base in Greece and Cyprus. Working for a maritime tech company that optimizes port cost management.
Premier Relationship Manager leading the A - List Premier Banking program at First Entertainment Credit Union. Driving strategy, performance, and portfolio growth while managing complex member relationships.
Account Manager providing excellent customer care and managing dealer relations for Novae's family of trailer brands. Responsible for sales growth and partnership with dealers across multiple regions.
Account Manager developing regional customer relationships in the automotive sector. Supporting projects and identifying potential for new products in Vibration Control.
Account Manager managing relationships with clients in the security industry. Engaging with customers and ensuring timely solution delivery while collaborating with teams.
Partnerships Manager managing influencer network for AI design platform, ensuring campaign effectiveness and creator collaborations. Focused on scaling influencer operations and relationship - building in a hybrid setup.