Human Resources Team Lead inspiring a team and building compensation frameworks at Transoft Solutions. Collaborating across Americas and APAC regions, emphasizing flexible and inclusive work cultures.
About the role
- Compensation Specialist responsible for processing and managing advisors’ compensation administration at Manulife. Engaging with clients and improving processes within the team.
Responsibilities
- Conduct all accountabilities in compliance with privacy, legal, and regulatory requirements
- Processing Advisors’ compensation must be completed, reconciled, audited and delivered within critical timelines
- Manage both AWD and non-AWD volumes
- Responsible for annual tax remittance, amendments and reporting to Revenue Canada (CCRA)
- Support contact centre inquiries and encourage collaboration between teams
- Conduct ad-hoc analysis as required, leveraging MS Excel and other tools
- SME for DS Compensation and develop a comprehensive understanding of Company Policy
- Participate in projects and assignments; manage the impact that any resulting changes will have on the team’s processes and Advisor/Distributor experience
- Continuous assessment and improvement of processes to improve service to customers
Requirements
- Exceptional oral and written communication skills
- Strong mathematical, analytical and problem-solving skills
- Intermediate/advanced MS Excel user
- Organizational and priority management skills with strong attention to detail
- Demonstrated coaching and mentoring skills
- Solution oriented, demonstrated judgement and decision making skills
- Bilingual (French & English) is required
Benefits
- health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage
- adoption/surrogacy and wellness benefits
- employee/family assistance plans
- various retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
- financial education and counseling resources
- generous paid time off program in Canada including holidays, vacation, personal, and sick days
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