About the role

  • Learning & Development Manager leading training design and delivery across franchise network. Facilitating sessions in-person and virtually while managing the LMS for improved performance.

Responsibilities

  • Deliver engaging in-person training sessions in London and across UK & Ireland locations
  • Facilitate virtual training sessions and webinars
  • Plan and deliver key training events, including annual L&D events and internal training days
  • Create and maintain training materials and Standard Operating Procedures (SOPs)
  • Manage the Learning Management System, including reporting on engagement and completion
  • Develop digital learning content (Articulate 360 preferred)
  • Identify training needs and continuously improve learning programmes
  • Collaborate with internal stakeholders to align training with business goals

Requirements

  • Proven experience in Learning & Development
  • Strong presentation and facilitation skills (in-person and virtual)
  • Experience with LMS platforms and learning analytics
  • Skilled in creating training materials and SOPs
  • Digital content creation experience (Articulate 360 desirable)
  • Excellent organisational and stakeholder management skills

Benefits

  • 25 days annual leave + bank holidays (increasing with service)
  • Birthday day off
  • Team socials
  • YuLife membership (including life insurance)
  • BUPA healthcare (post-probation)

Job title

Learning & Development Manager

Job type

Experience level

Junior

Salary

£45,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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