Inside Sales Representative at LoadUp connecting with potential customers and guiding them through the booking process. Supporting customers via phone, email, chat, and text in a hybrid role.
Responsibilities
Become a knowledgeable ambassador for LoadUp—learn our services and pricing so you can confidently guide customers through their options.
Deliver friendly, helpful service to every customer and prospect—your communication skills and positive attitude will make a real impact.
Follow clear, proven sales processes including using call scripts, updating lead and sales activity in our CRM, and managing your pipeline effectively.
Learn and master LoadUp’s internal software to help track orders and stay up to date on driver activity.
Support customers through every step of the sales process, from first conversation to final scheduling.
Respond quickly and professionally to inbound calls, chats, and texts from customers and prospects.
Stay engaged with leads by following up through calls, emails, and text messages to answer questions and close the sale.
Requirements
People-Oriented – You enjoy connecting with others, communicating clearly, and staying organized—even when juggling multiple tasks in a fast-paced environment.
Goal-Driven – You’re motivated to succeed, love working toward targets, and enjoy the challenge of helping customers find the right solution.
Eager to Learn – You take pride in your work, stay curious, and want to grow your skills while solving real customer problems.
Creative Problem-Solver – You think on your feet, offer thoughtful solutions, and stay focused on delivering the best outcome for each customer.
Confident Communicator – You don’t get discouraged by objections—you see them as opportunities to build trust and guide the conversation forward.
Benefits
Health & Wellness Coverage – We've got you covered with Medical, Dental, Vision, and Life Insurance.
Flexible Spending & Savings – Choose between an FSA or HSA to manage your health expenses your way.
Generous Paid Time Off – Take the time you need to rest, recharge, or explore life outside of work.
401(k) with 5% Company Match – Start building your future now—we'll help you save for it.
Employee Recognition Program – Get rewarded and celebrated for your hard work and contributions.
Monthly Stipends – Receive extra support for things you need or enjoy.
Referral Bonuses – Know someone great? Get rewarded for helping them join the team.
Career Growth Opportunities – Whether you're just starting out or looking to level up, we invest in your development.
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