HR Operations & Governance Lead responsible for HR process quality and compliance at Azqore in Switzerland. Driving operations and supporting international HR teams in an evolving environment.
About the role
- EHR Specialist supporting psychiatric healthcare providers and IT teams in a hybrid role. Responsible for training, optimizing EHR systems, and ensuring compliance in Louisiana healthcare settings.
Responsibilities
- Serve as a clinical expert and liaison between psychiatric healthcare providers and information technology teams
- Design, develop, and deliver EHR training programs for psychiatric clinicians, nursing staff, and allied health professionals
- Create and maintain training materials, job aids, workflows, and documentation specific to behavioral health and psychiatric care
- Conduct onboarding, refresher, and role-based EHR training sessions (in-person, virtual, and hybrid)
- Assess staff competency and provide targeted remediation or advanced training as needed
- Collaborate with clinical leadership, IT, and vendors to design, configure, and optimize EHR workflows aligned with psychiatric clinical practices
- Translate clinical requirements into system build specifications and enhancements
- Participate in system testing, validation, upgrades, and new module implementations
- Identify opportunities to improve documentation efficiency, clinical decision support, and data accuracy
- Analyze current workflows and recommend improvements to enhance clinical efficiency and patient outcomes
- Support interoperability, reporting, and data integrity initiatives
- Ensure EHR use aligns with regulatory requirements (e.g., HIPAA, Joint Commission, CMS, state behavioral health regulations)
- Promote best practices for documentation, patient privacy, and data security
- Support quality improvement initiatives and performance metrics through effective EHR utilization
- Provide ongoing EHR support to clinical staff, acting as a first-line clinical resource
- Troubleshoot workflow or documentation issues and escalate technical concerns appropriately
- Serve as a change champion during system updates and organizational initiatives
Requirements
- Active Registered Nurse (RN) license in good standing
- Bachelor of Science in Nursing (BSN) required; MSN or informatics-related degree preferred
- Minimum of 3–5 years of clinical nursing experience, preferably in psychiatric or behavioral health settings
- Demonstrated experience with EHR systems (e.g., Epic, Cerner, Meditech, or behavioral health-specific platforms)
- Strong understanding of psychiatric clinical workflows, documentation, and regulatory requirements
- Certification in Nursing Informatics (RN-BC) or Clinical Informatics (preferred)
- Experience in EHR implementation, optimization, or clinical informatics roles
- Training or experience in adult education, curriculum development, or change management
- Familiarity with behavioral health billing, coding, and reporting requirements.
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