Customer Account Executive managing a book of business to drive customer growth and retention at Ironclad. Collaborating with cross-functional teams and executing strategic sales processes in a hybrid role.
Responsibilities
Manage a book of business to drive expansion and retention by proactively identifying customer needs, uncovering growth opportunities, and positioning solutions to maximize customer value.
Execute a consistent and strategic sales process across the full customer lifecycle, including discovery, value articulation, negotiation, and close.
Collaborate cross-functionally with Customer Success, Implementation, Support and Product teams to ensure seamless execution, customer satisfaction, and long-term partnership success.
Maintain accurate forecasting and pipeline hygiene in sales tools, and regularly report on progress toward individual and team targets.
Continuously sharpen your sales skills and deepen your product knowledge by staying current on Ironclad’s capabilities and developing a strong understanding of the outcomes our customers are striving to achieve.
Requirements
At least 2-5 years of new business sales or account management experience, ideally in B2B SaaS.
You’ve sourced and sold deals in the $25k-$250k ARR range and have experience running a full sales cycle on your own.
Comfort with basic sales tools and ability to utilize internal systems to surface upsell and cross sell opportunities within your book of business.
Excellent communication skills, and persistent follow through on commitments to our customers.
Works well with other teams and wants to own projects outside of just closing deals.
Self-sufficient with a strong internal sense of urgency.
Comfortable with commercial negotiation and willingness to iterate selling style as needed.
Benefits
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at
Sales Manager overseeing northern France and Belgium for SEEPEX, focusing on client development and retention. Responsible for strategic market growth and customer satisfaction.
Sales Manager responsible for prospecting, monitoring, and developing client relationships for SEEPEX's pump technology products. Knowledge of agri - food and industrial markets preferred.
Sales Representative selling lift truck products and managing accounts in a designated area. Collaborates with the sales team, participates in campaigns, and engages with customers.
Digital Sales Representative responsible for driving sales growth through proactive outreach and relationship building. Delivering a positive customer experience while maximizing revenue in target accounts.
Senior Business Developer responsible for strategic account growth within logistics at Peoples Post. Engage in full sales cycles and structure high - value deals.
HVAC Outside Sales Representative serving customers in the Chicagoland area. Focusing on developing relationships and expanding business opportunities in the HVAC market.
Commercial representative expanding presence of Truss brand in Salvador's perfumeries and salons. Responsible for sales outreach, training, and performance management in the beauty sector.
Channel Account Executive managing strategic partners for Sophos, a cybersecurity leader, in South Region. Responsible for developing joint business plans and driving revenue growth.
Inside Account Executive for Cisco’s Networking portfolio driving sales opportunities with partners and accounts. Collaborate with Solutions Engineers and Specialist sellers to achieve sales targets.