Pre Sales Engineer supporting market growth through technical integration and client relations for a diverse ecosystem. Engage with projects and improve efficiency within the team.
Responsibilities
Attend technical architecture meetings
Support the projects team during kickoff meetings and throughout project execution
Analyze RFPs, RFQs, RFIs, etc.
Lead and conduct POCs
Project pricing
Gather and document requirements
Proactively seek ways to improve the efficiency and effectiveness of the value stream
Map integrations between Intelipost systems and our clients
Assist clients and users in learning to use the platform
Write queries for data retrieval, updates and deletions
Deliver training to Inteliposters
Assist in process mapping
Configure and parameterize the system according to defined processes
Requirements
Rapport — ability to quickly build connection with different types of clients
Storytelling — craft narratives to clarify context and ensure understanding among all stakeholders
Strong written and verbal communication skills
Able to interact effectively and independently across departments
Recognize environmental and cultural nuances and adapt accordingly
Work effectively in a dynamic environment with shifting priorities
Questioning mindset — challenge the status quo and ask the right questions
Proactive — anticipate potential demands or issues and act to ensure efficiency
Empathy — put yourself in others’ shoes and treat everyone with respect, especially in difficult situations
Collaboration — team player with good interpersonal skills
Flexibility — willing to occasionally start earlier or stay later when needed
Work under pressure — handle pressure from other areas, directors, managers, coordinators and sales teams
Negotiation — able to negotiate deadlines or tasks without needing leadership support
Ethics — act with integrity, acknowledge mistakes as well as successes, and work to prevent recurrence
Coachability — ability to receive feedback and use it to improve performance
Emotional intelligence — identify and manage personal and others’ emotions
Experience preparing technical proposals and project scope documents
Basic knowledge of creating presentations
Microsoft Office (Word, Excel, PowerPoint)
Desired: basic English (reading documentation) and Spanish
Ability to describe technical concepts to diverse audiences: executives, business stakeholders and technology professionals
Customer service experience
Analytical skills
Benefits
Health insurance (for you and your dependents)
Dental plan
TotalPass
Flexible working hours (choose a start time of 08:00, 09:00 or 10:00)
Meal/food allowance (VR/VA Flex): BRL 924.00 per month
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