About the role

  • HR Team Lead responsible for assisting soldiers and veterans with HR issues at Fort Knox. Overseeing team performance and managing inquiries via multiple channels.

Responsibilities

  • Highly focused position which relies on the experience and knowledge base to assist CCR’s in their welfare, job performance, and adherence to company policies.
  • Assist management in meeting company mission and goals by managing individuals and team in assisting soldiers regarding their HR issues and/or concerns.
  • Receive inquiries via telephone, email, or hard copy requesting records, status of CRSC/TSGLI claims, retirement packet processing information, ADPAAS accountability, and any other guidance or information.

Requirements

  • High school Diploma/GED required
  • At least one year of customer service experience needed
  • Understanding of military concepts and procedures required

Benefits

  • Eligibility to obtain NACI security clearance required.

Job title

ASC Team Lead – HR

Job type

Experience level

Senior

Salary

$18 per hour

Degree requirement

High School Diploma

Location requirements

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