Human Resources Shared Services Specialist joining Wood’s Oil, Gas, and New Energies business. Supporting HR functions in Colombia with focus on employee life cycle and process improvements.
Responsibilities
Work closely with stakeholders and process partners (recruitment, HR Business Partners, payroll, scheduling) to ensure customer requests are processed on time.
Collaborate with clients to understand business needs, taking ownership of preparing and managing incident records to ensure customer satisfaction.
Create offer letters, employment contracts, forms, validate certificates, update employee records, hiring guides, transfer documentation, termination documents, and update worker status across various HR tools according to business needs.
Manage the creation of employee files in network units and handle e‑filing of employee documents.
Support additional project management activities as required by the business, including processing and reporting tasks etc., based on teams' needs and requirements, as the team is growing.
Serve as the UAT (User Acceptance Testing) lead for new regions and tools aligned with the organization’s Target Operating Model.
Drive process improvements and continuously identify ways to increase value for stakeholders and clients.
Support offshore transitions and regional internal
Requirements
Customer service experience
English level B2–C1
Microsoft Office proficiency
Teamwork
Attention to detail
Adaptability
Positive attitude
Strong communication and active listening
Initiative
Results‑oriented mindset
Leadership
Benefits
Meaningful and engaging projects delivered to industry‑leading clients in the Oil & Gas sector.
Flexible work arrangements that balance the needs of the client, the team, and each individual.
A strong commitment to diversity and inclusion across our company, supported by employee networks dedicated to ensuring every voice is heard.
A flexible benefits package that can be tailored to your lifestyle.
Ongoing professional development through personalized growth plans.
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