HR Specialist responsible for supporting employee lifecycle processes and HR platforms. Ensuring compliance with HR policies and providing assistance to internal customers.
About the role
- Human Resources Shared Services Specialist joining Wood’s Oil, Gas, and New Energies business. Supporting HR functions in Colombia with focus on employee life cycle and process improvements.
Responsibilities
- Work closely with stakeholders and process partners (recruitment, HR Business Partners, payroll, scheduling) to ensure customer requests are processed on time.
- Collaborate with clients to understand business needs, taking ownership of preparing and managing incident records to ensure customer satisfaction.
- Create offer letters, employment contracts, forms, validate certificates, update employee records, hiring guides, transfer documentation, termination documents, and update worker status across various HR tools according to business needs.
- Manage the creation of employee files in network units and handle e‑filing of employee documents.
- Support additional project management activities as required by the business, including processing and reporting tasks etc., based on teams' needs and requirements, as the team is growing.
- Serve as the UAT (User Acceptance Testing) lead for new regions and tools aligned with the organization’s Target Operating Model.
- Drive process improvements and continuously identify ways to increase value for stakeholders and clients.
- Support offshore transitions and regional internal
Requirements
- Customer service experience
- English level B2–C1
- Microsoft Office proficiency
- Teamwork
- Attention to detail
- Adaptability
- Positive attitude
- Strong communication and active listening
- Initiative
- Results‑oriented mindset
- Leadership
Benefits
- Meaningful and engaging projects delivered to industry‑leading clients in the Oil & Gas sector.
- Flexible work arrangements that balance the needs of the client, the team, and each individual.
- A strong commitment to diversity and inclusion across our company, supported by employee networks dedicated to ensuring every voice is heard.
- A flexible benefits package that can be tailored to your lifestyle.
- Ongoing professional development through personalized growth plans.
- Global connections with industry‑leading experts.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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