Account Executive - Retention focused on driving customer retention and growth within existing accounts at Independence Pet Holdings. Ideal for those with experience in sales and account management.
About the role
- Senior Account Executive managing B2B relationships for Inogen in the medical device industry. Focused on account growth and sales in assigned markets across the Northeast US.
Responsibilities
- Under general supervision, manage the relationship with existing accounts and net new accounts.
- Responsible for managing a book of business for existing accounts and growing net new accounts in assigned geography.
- Serve as the primary interface for all products and services and create demand for the organization's products and services.
- Build and maintain effective long-term relationships with a defined customer base to ensure a high level of customer satisfaction.
- Sell new business to existing accounts and convert accounts to expand market share in specific assigned markets & territories.
- Identify, develop, and grow net new account business.
- Create demand for the organization's products and services by working with Super Regional and larger Independent accounts.
- Build and maintain sales territory of accounts, located in secondary & tertiary markets focusing on sales through building strong customer relationships.
- Conduct regular status and strategy meetings with the customers to understand their needs and link them to the organization's product/service strategies.
- Coordinate sales forecasts with sales management.
- Create and execute territory sales plan to meet and/or exceed sales forecast.
- Increase the revenue spend per account.
Requirements
- Bachelor’s degree, any discipline, required.
- 5+ years in quota-based sales, demonstrating a background in cold-calling, commissioned, full-cycle sales experience required.
- Documented sales success in Post-Acute/DME/HME market, required.
- Working knowledge of reimbursement for home respiratory products, required.
- 3 years of experience in medical device sales required with focus in Respiratory market, required.
- Intermediate knowledge/proficiency in Microsoft Office, required.
- Current/active driver’s license with clean DMV record and evidence of auto insurance, required.
Benefits
- health, dental, and vision insurance
- 401(k) plan plus employer contribution and match
- generous paid leaves such as vacation and sick leave, including paid volunteer time
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