Hybrid Junior Presales Consultant

at infinit.cx

• Job title: Junior Presales Consultant
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: Cloud
• Location requirements: Hybrid, Germany

About the role

• Junior Presales Consultant developing innovative Contact-Center solutions with a team for enterprise clients. Acting as a liaison between sales, customers, and technology for effective project management.

Responsibilities

• Together with seven experienced team members, you will develop innovative contact center solutions for well-known enterprise clients.
• You are the interface between sales, customers and technology.
• You advise in the early project phases and deliver persuasive demos.
• You design solutions that provide real added value and thus lay the foundation for your development into a sought-after presales expert.
• You create smart, scalable customer service solutions — technically sound and professionally thought through.
• You support tenders, estimate effort and help craft compelling proposals.
• You advise customers and our team on technologies, trends and the best products on the market.
• You contribute fresh ideas and actively help evolve our product portfolio.

Requirements

• You enjoy working independently, take responsibility and impress with confident presence and clear communication.
• Experience in customer service design and with software solutions for customer experience.
• Basic knowledge of software development & system integration.
• Experience with project costing, project management and sales processes.
• Familiarity with digital customer interfaces (messengers, chat, etc.).
• Technology know‑how in Genesys Cloud / Genesys Engage is an advantage.
• Strong presentation and moderation skills, high advisory competence.
• Fluent in German & English (business fluent).
• Business‑oriented and process‑driven thinking, with clear argumentation skills.

Benefits

• A diverse mix – we employ people from 18+ countries.
• Intensive and structured onboarding with mentoring and a newcomer event.
• Continuous investment in external and internal training.
• Team Apple or Android? – You have a free choice and work with the IT equipment that suits you best!
• Offices with excellent transport connections.
• Free drinks in the office – also for a shared get‑together after work.
• Internal benefit: we are always looking for new colleagues. Your employee referral is rewarded with an attractive bonus.
• Get‑togethers & team spirit – we like to meet up, not just for the Christmas party!
• Additional benefits: subsidies for your company pension scheme, your sports activities, your company bike or a Deutschlandticket.