Customer Account Executive managing a book of business to drive customer growth and retention at Ironclad. Collaborating with cross - functional teams and executing strategic sales processes in a hybrid role.
About the role
- Senior Account Executive at hx focusing on strategic sales in the insurance industry while collaborating with enterprise clients across UK and EMEA. Driving long-term partnerships and solving complex sales challenges with innovative AI solutions.
Responsibilities
- Own and execute a strategic territory plan across the UK and EMEA, building and closing a pipeline of high-value opportunities with enterprise insurers in your named accounts.
- Consistently deliver and exceed enterprise revenue targets by closing seven-figure, multi-year partnerships that become long-term, strategic relationships rather than one-off wins.
- Act as a trusted advisor to senior stakeholders including C-suite, actuarial, underwriting, and technology leaders, positioning hx as a long-term transformation partner rather than a point solution.
- Navigate complex, multi-stakeholder sales cycles with structure and discipline, qualifying deeply, managing risk, and maintaining control from first conversation through to close and handover.
- Orchestrate cross-functional teams across pre-sales, product, professional services, and leadership to deliver cohesive, high-impact engagements that move deals forward and set customers up for successful adoption.
- Represent hx in the market and build enduring customer relationships, using industry events, executive forums, and ongoing account engagement to unlock additional value for clients and support hx’s long-term growth and category leadership.
Requirements
- Sold B2B SaaS in complex, enterprise environments, ideally into regulated, technical, or analytical buyer groups such as financial services or insurance.
- Consistently delivered against enterprise-level quotas, with a proven track record of closing multi-year, high-value new business deals and driving expansion within strategic accounts.
- Led structured, rigorous sales processes using methodologies such as MEDDICC, Challenger, or similar, and can point to specific deals where this discipline helped you qualify deeply, manage risk, and keep control of long cycles.
- Built credibility with senior stakeholders, including C-suite, actuarial, underwriting, and technology leaders, by demonstrating depth of understanding, sound commercial judgement, and an ability to navigate complex organisations.
- Operated in long, high-touch, multi-stakeholder sales cycles where success depended on education, alignment, and trust, translating complex technology and abstract value into clear commercial outcomes.
- Owned a territory with care and discipline, using tools like Salesforce for accurate pipeline management, forecasting, and planning, and demonstrating an ownership mindset in how you drive outcomes.
Benefits
- £5,000 training and conference budget for individual and group development.
- 25 days of holiday plus 8 bank holidays (33 days total).
- Company pension scheme via Penfold.
- Mental health support and therapy via Spectrum.life.
- Individual well-being allowance via **Juno**.
- Private healthcare insurance through AXA.
- Income protection and Life Insurance.
- Cycle to Work Scheme
- **Additional Perks:**
- Top-spec equipment (laptop, screens, adjustable desks, etc.).
- Regular hackathons, lunch & learns, and socials, both remote and in-person, to foster collaboration and creativity.
- Team breakfasts and lunches, fully stocked snacks and drinks, and a fun, creative office at The Ministry.
- Access to cutting-edge AI tools and experimentation budget, giving you the freedom to test, learn, and innovate ahead of the market.
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