Hybrid Director of Revenue Operations

at Homebase (YC W21)

• Job title: Director of Revenue Operations
• Job type: Full Time
• Experience level: Lead
• Salary: CA$152,000 - CA$178,500 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Toronto, Canada

About the role

• Director of Revenue Operations at Homebase overseeing the GTM architecture and team transformation. Leading cross-functional collaboration to build a data-driven revenue engine.

Responsibilities

• Own the GTM stack architecture end-to-end (CRM, marketing automation, CS tooling, analytics): define the vision, roadmap, and evolution of the ecosystem.
• Design scalable data models + workflows that support high-volume, high-velocity GTM execution (clean objects, definitions, lifecycle stages, routing, governance).
• Deliver a true revenue “source of truth”: consistent metric definitions, reconciled reporting, and dashboards that GTM leaders trust weekly.
• Move the org from reporting → prediction → recommendation by embedding insights directly into workflows (what’s happening, why, and what to do next).
• Lead cross-functional change across Sales, Marketing, CS, Support, Product, and Finance—balancing speed, adoption, and trust.
• Build automation that removes friction for customer-facing teams (hand-offs, routing, enrichment, lifecycle comms, forecasting hygiene).
• Run the operating rhythm: pipeline + forecast hygiene, weekly business reviews, experiment tracking, and continuous improvement loops.
• Scale the function: hire, coach, and develop RevOps talent as the business grows—designing leverage, not busywork.

Requirements

• 10+ years in Revenue Operations, GTM Systems, BizOps, or related roles in high-growth SaaS.
• Proven track record building and evolving complex GTM tech stacks (selection, integration, configuration, governance, adoption).
• Deep familiarity with Sales, Marketing, and Customer Success workflows and the messy reality of handoffs.
• Proven ability to lead a lean, resourceful team that is AI/automation-powered.
• Strong technical fluency: CRM architecture, data models, automation, attribution/analytics, and operational instrumentation.
• Demonstrated ability to lead cross-functional change and deliver measurable improvements in velocity, conversion, and predictability.
• Experience managing and developing RevOps professionals (or owning a function that later scaled).

Benefits

• Ownership & Savings: Stock options + TFSA/RRSP with 4% company match
• Health & Wellness: Comprehensive medical, dental, and vision for you and your dependents
• Time Flexibility: Flex time off + company holidays + designated focus periods
• Family Support: Maternity/Parental Leave EI top-up support offered (after 6 months of service)
• Work Your Way: Work From Anywhere Month + meeting-free weeks yearly
• Protection Plans: Life insurance + short/long-term disability coverage
• Workspace Perks: Meals provided, team offsites, and Customer Days