About the role

  • Revenue Operations Manager at UK’s top construction software provider. Aligning Sales, Marketing, and Customer Success for optimized revenue operations.

Responsibilities

  • Design and optimise full-funnel GTM processes from marketing lead → opportunity → renewal.
  • Drive pipeline hygiene, stage velocity, and conversion rate improvements through process enforcement and coaching.
  • Operationalise MEDDPICC methodology (for enterprise deals) and BANT+ (for smaller deals) into Salesforce with clear exit criteria and forecast categories.
  • Implement SLAs across Marketing, Sales, and CS to ensure timely lead handoffs, opportunity follow-ups, and renewal execution.
  • Lead customer lifecycle programs to maximise NRR, retention, and expansion pipeline visibility.
  • Design, monitor and optimise commission schemes to align sales performance to business outcomes.
  • Develop a comprehensive revenue analytics and reporting framework across acquisition, expansion, and retention.
  • Drive the forecasting process and governance, partnering with Sales leadership and Clari to ensure accuracy and discipline.
  • Deliver actionable insights on pipeline coverage, stage velocity, win rates, and forecast accuracy.
  • Monitor customer health and expansion signals, partnering with CS and Account Management to identify risks and opportunities.
  • Own data hygiene and governance across Salesforce, HubSpot, and integrated tools; ensure activity capture, duplicate management, and enrichment.
  • Maintain a single source of truth across GTM systems for pipeline, revenue, and customer lifecycle reporting.

Requirements

  • 5+ years of Revenue Operations experience in B2B SaaS
  • Strong analytical and storytelling capabilities
  • Proven experience owning forecasting processes, pipeline analytics, and lifecycle reporting
  • Deep understanding of the SaaS business model and customer lifecycle.
  • Experience with enterprise and mid-market sales motions, ideally with MEDDPICC or similar methodologies.
  • Exposure to sales compensation design and governance a plus.
  • Strong cross-functional leadership and stakeholder management.
  • Excellent project management and process optimisation mindset.
  • Hands-on, data-driven decision-maker comfortable balancing strategy and execution.
  • Proven change management experience in scaling GTM functions.

Benefits

  • 25 days annual leave + public holidays, increasing with length of service.
  • 4% matched pension.
  • Income protection and life assurance.
  • Access to our award-winning benefits platform.
  • We take mental health seriously and have a dedicated EAP available 24/7.
  • £100 allowance towards a fitness club.
  • Dell discounts.
  • Private Medical Insurance.
  • Paid study leave + volunteering days.
  • Car Scheme.

Job title

Revenue Operations Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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