Hybrid HR Generalist

at Hiiya

• Job title: HR Generalist
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $65,000 - $85,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Seattle, United States

About the role

• HR Generalist overseeing employee lifecycle and HR operations integration in a voice communication tech company. Join a growing multi-country environment promoting intelligent HR solutions and scalability.

Responsibilities

• Own end-to-end HR operations across the employee lifecycle, ensuring accurate, compliant execution of onboarding, job and compensation changes, leave administration, and offboarding in a multi-jurisdiction environment
• Lead benefits administration across core and ancillary programs, including enrollments, qualifying life events, vendor management, audits, reconciliations, and benefits-focused employee education
• Act as a trusted HR subject-matter resource, providing consistent policy interpretation and guidance on benefits, payroll coordination, leaves, and people programs
• Serve as the primary owner of the HRIS and connected people systems, maintaining data governance, integrity, reporting, and audit readiness across platforms
• Execute and oversee employee data transactions with precision; produce reports and insights to support compliance, operational decision-making, and leadership needs
• Develop, document, and continuously improve HR SOPs, internal knowledge bases, and employee-facing resources to ensure clarity, consistency, and scalability
• Support multi-jurisdiction employment compliance across federal, state, local, and international regulations, partnering with Legal, Payroll, and legal advisors on audits, filings, recordkeeping, and policy updates, and actively driving alignment and standardization across global compliance processes.
• Identify operational risks, inefficiencies, and control gaps within HR workflows; design and implement scalable, repeatable processes aligned with company growth
• Partner cross-functionally with Payroll, Finance, IT, Legal, and external vendors to ensure seamless, compliant HR operations
• Leverage AI, automation, and system enhancements to reduce manual work, improve data accuracy, and elevate the employee experience

Requirements

• Prior experience as an HR Specialist or HR Generalist, with direct ownership of core HR operations including benefits administration, HRIS management, and end-to-end employee lifecycle processes
• PHR, SHRM-CP, or equivalent HR certification demonstrating formal HR training and professional foundation
• Applied, working knowledge of U.S. employment laws and HR compliance requirements, with experience supporting regulated processes, audits, and policy adherence
• Exceptional attention to detail and follow-through in managing sensitive employee data, system workflows, and compliance-critical documentation
• Proven ability to operate independently in evolving environments, building, documenting, and continuously improving scalable HR processes
• Strong fluency with HR technology and AI-enabled tools, including the ability to evaluate, adopt, and translate automation into effective, employee-friendly HR solutions

Benefits

• Equity compensation
• 401K program with 3% match through Fidelity Investments
• Self managed vacation plan
• Paid Holidays
• Medical, dental, and vision for the employee and 50% coverage for dependents
• Flexible spending, health savings accounts and Pretax dependent day care savings plan
• Paid parental leave
• Voluntary Life and AD&D, and Accident insurance options
• Employer-paid life insurance
• Employer-paid long-term disability coverage (in qualifying states)
• Donation Matching for a charity of your choice (up to $1,000/ year)
• $1,000/year reimbursement in Professional Development funds