About the role

  • Benefits Specialist managing administration of employee benefit programs at GM Financial. Ensuring compliance, vendor coordination, and providing support to employees and HR partners.

Responsibilities

  • Administer employee benefit programs including medical, dental, vision, life, disability, leave, and retirement plans
  • Process enrollments, life events, eligibility changes, and terminations across HR and vendor systems
  • Support annual open enrollment activities, including testing, coordination, and employee support
  • Maintain accurate benefits records, documentation, and system configurations
  • Serve as a primary contact for employee benefits inquiries, providing timely and accurate responses
  • Partner with People Services / HR Connection teams to resolve complex benefits issues and escalations
  • Assist with benefits communications, including FAQs, intranet content, and job aids
  • Support education efforts to help employees understand plan options and maximize benefits value
  • Assist with compliance activities related to ACA, ERISA, HIPAA, COBRA, and other applicable regulations
  • Support annual filings, audits, and data requests
  • Ensure plan documentation, summaries, and notices are up to date and properly distributed
  • Partner with Legal, Payroll, and Finance as needed to support compliance requirements
  • Liaise with benefit vendors and brokers to resolve eligibility, billing, and claims issues
  • Support vendor data exchanges, reconciliations, and issue resolution
  • Assist with preparation for renewals, and service reviews
  • Run routine benefits reports and perform basic data validation and reconciliations
  • Support analysis of enrollment, utilization, and cost trends
  • Identify opportunities to improve processes, controls, and employee experience
  • Contribute to documentation, standard operating procedures, and knowledge base content

Requirements

  • Working knowledge of benefits programs and core compliance requirements
  • Experience supporting open enrollment and year-round benefits lifecycle activities
  • Strong attention to detail and ability to manage sensitive data
  • Proficiency with HRIS and benefits administration systems
  • Experience with multi-state or global benefits administration (Preferred)
  • Familiarity with ACA reporting, COBRA administration, and leave programs (Preferred)
  • Benefits-related certifications (CEBS, PHR, SHRM-CP) a plus (Preferred)
  • 4–6 years of experience in benefits administration or HR operations

Benefits

  • 401K matching
  • bonding leave for new parents (12 weeks, 100% paid)
  • tuition assistance
  • training
  • GM employee auto discount
  • community service pay
  • nine company holidays

Job title

Benefits Specialist

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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