Sales Representative supporting customers in utilizing technologies for fitness at a tech startup. Engaging in customer management and service fulfillment for innovative health solutions.
Responsibilities
As a Sales Representative, you are the eyes and ears for the customer and handle their needs.
Customer support: Provide ongoing support to our customers and ensure they use our technologies optimally.
Customer inquiry management: Serve as the main contact for customer inquiries and handle them promptly with a customer-focused approach.
Capturing customer requests: Receive and process various customer requirements and create and follow up on customer orders.
Service execution: Maintain the customer database and continuously monitor customer satisfaction and development.
Customer acquisition and trade shows: Support the expansion of our customer base and represent the company at trade shows and events on site.
Requirements
You enjoy capturing customer needs and turning them into reality.
Strong customer orientation and enjoyment of working with people.
Passion for fitness and health: Sport is your passion.
Growth mindset: You are eager to develop and learn new skills.
Team-player mentality and enjoyment of cross-departmental tasks.
Excellent written and spoken German skills (C2 level).
Sales experience and CRM knowledge are an advantage.
Benefits
Onboarding: New to selling a technical product? No problem — Tobias Conrad (CMO of HEERO) will train and coach you.
Bonuses: Good work should be rewarded. You will receive commissions on top of a competitive salary when targets are met.
Flexible working hours: We know creativity doesn’t adhere to fixed hours, so we offer flexible schedules to help you perform at your best.
Office location in Lippstadt: Our office is in downtown Lippstadt and offers many opportunities for work–life balance — green spaces for walks with dogs, team areas to relax, restaurants, bars, and fitness options right around the corner.
Fun: Our office features foosball, darts, Wii, Xbox, and more.
Social activities and teambuilding: Joint events, team-building activities, and social gatherings promote team spirit and employee engagement.
Freedom to shape your role: We value your ideas and offer room for personal side projects and professional development.
Vacation policy: 30 days of annual leave for your personal rest and recovery.
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