About the role

  • HR Officer managing payroll and essential HR services at hammerjack. Overseeing employee lifecycle and ensuring compliance with labor laws in a global outsourcing environment.

Responsibilities

  • Payroll Processing: Coordinate with Finance to ensure the accurate and timely processing of monthly/bi-monthly payroll, including the calculation of government-mandated contributions, taxes, and deductions.
  • Financial Integrity: Monitor the usage of company funds (including corporate credit cards) and ensure all unliquidated or unsupported expenses are reclassified and recovered according to company policy.
  • Audit Support: Maintain meticulous digital and physical records for internal and external audits, ensuring 100% accuracy in employee compensation files.
  • Provider Management: Direct the full lifecycle of employee benefits programs, encompassing HMO, life insurance, vision care, and supplemental wellness packages.
  • Financial Reconciliation: Manage end-to-end benefits administration, including the audit of provider billing statements and the timely facilitation of payments to third-party vendors (e.g., insurance and health providers).
  • Enrollment: Facilitate the delivery of the total rewards package by managing employee enrollment, movement, and offboarding within all benefit schemes.
  • Inquiry Support: Serve as the primary point of contact for employee concerns regarding pay, insurance coverage, and benefit claims.
  • Conflict Resolution: Support the HR Manager in mediating employee concerns and counseling staff while ensuring consistent communication and enforcement of company rules and guidelines.
  • Due Process: Draft critical labor-related documentation, including Notices to Explain (NTE), Decision Notices (Written Warnings to Final Written Warnings), and Return-to-Work Orders (RTWO).
  • Administrative Hearings: Support the management of administrative hearings and documentation requirements to ensure all disciplinary actions meet legal due process standards.
  • Regulatory Adherence: Monitor changes in local labor laws and recommended updates to the Employee Handbook and internal policies to ensure ongoing compliance.
  • Asset Protection: Oversee the recovery of company resources (hardware, badges, etc.) during employee offboarding and ensure final clearances are processed only after all accounts are settled.
  • Policy Communication: Assist in the orientation of new hires regarding company policies, financial protocols, and behavioral expectations.

Requirements

  • 3-5 years of experience in HR Operations, Payroll, or as an HR Generalist.
  • Proficiency in HRIS (Human Resource Information Systems), advanced Excel (for payroll reconciliations), and a strong understanding of local Labor Code requirements.
  • Bachelor's degree in Human Resources, Psychology, Business Administration, or other related field.
  • High level of integrity and confidentiality, strong attention to detail, and ability to remain neutral during mediation and disciplinary proceedings.

Benefits

  • Flexibility : Work hybrid (remotely and from one of our inspiring offices) and enjoy a better work-life balance!
  • Inspiring Workspaces : Our offices are strategically located and designed to fuel your best work.
  • Free Unlimited Barista Coffee and Booze : Enjoy refreshments from our cafe and beverage bar.
  • Dynamic Open Spaces : Conducive for productivity and creativity.
  • State-of-the-Art Security : Ensuring your safety and peace of mind.
  • Game Rooms : Take a break and unwind with our recreational facilities.
  • Competitive Compensation : Your talents deserve to be rewarded! We help you negotiate with our clients.
  • Professional Growth : Access to ongoing training and development opportunities to help you reach your full potential.
  • A Supportive Community : Join a diverse and inclusive team that's dedicated to your success.
  • Global Impact : Be part of something bigger and make a difference on a global scale.

Job title

HR Officer

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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