Client Success Manager ensuring client success and satisfaction through digital marketing solutions and strategic guidance. Managing marketing campaigns and leading client relationships in a hybrid workplace.
About the role
- Key Account Manager fostering strategic partnerships for hallo theo, a KI-native property management company in Germany. Managing complex B2B sales processes and developing tailored service solutions.
Responsibilities
- You are the central interface between our key accounts and hallo theo.
- Accompany demanding mandates from the initial contact through to successful handover to operational management.
- Ensure trust, clarity and measurable added value.
- Build long-term partnerships and actively contribute to hallo theo’s growth.
- Build, maintain and further develop strategic key accounts in your region.
- Act as the primary trusted partner for new clients – from first contact through needs analysis to contract conclusion.
- Analyze property structures and customer requirements and develop tailored service solutions together with internal experts.
- Confidently lead and moderate owners’ meetings to facilitate decision-making and secure mandates.
- Manage and coordinate internal subject-matter expertise to ensure top process and advisory quality.
- Actively help shape sales, market and process structures by providing feedback from customer and market perspectives.
Requirements
- Several years of successful experience in B2B sales of complex solutions, ideally in real estate, services or tech.
- Confident presence, strong presentation and moderation skills, and comfort in group decision-making processes.
- Strong analytical abilities and affinity for digital tools, data-based arguments and digital/AI topics.
- High empathy, reliability and communication skills – you build sustainable, peer-level relationships.
- Independent, structured working style with high personal responsibility and willingness to travel regionally.
- Excellent German language skills (C2) and a valid driver’s license (class B).
Benefits
- A varied and challenging role in a dynamic, digitally oriented environment.
- A competitive compensation package and attractive additional benefits.
- A supportive work environment that promotes your professional development and offers opportunities for growth.
- The chance to apply your skills in an innovative setting and pursue a successful career in the property industry.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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