Hybrid Manager, People Operations

at Habitat Health

• Job title: Manager, People Operations
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $117,000 - $147,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, San Francisco, United States

About the role

• Manager, People Operations overseeing HR processes and compliance in a multi-state healthcare startup. In partnership with leadership to create scalable onboarding and offboarding processes, ensuring operational excellence.

Responsibilities

• In partnership with the Sr. Director of People, create and lead scalable and innovative processes for onboarding, offboarding, job changes, and team member lifecycle processes in preparation for rapid growth.
• Assist with policy creation, audit readiness, and compliance governance in a multi-state environment, with a heavy focus on California.
• In partnership with Executive Directors and Clinical Leadership, create and optimize physician onboarding programs.
• Manage outsourced vendors including home care providers, transportation vendors, and ancillary vendors offering LOA support, etc.
• Monitor ever-changing employment laws in a multi-state environment and make recommendations for policy changes.
• Owns the People Operations calendar to ensure we are prepared for key activities within the team (Open Enrollment, etc.).
• Serves as the lead for annual Open Enrollment, working closely with benefit administrators, owning team member communications, ensuring system readiness, and maintaining benefits compliance across multi-state operations.
• Assist with total rewards efforts including maintaining career architectures, pay ranges, and system implementations.
• Partner with the People Operations Generalist to address complex team member questions and requests and maintain service-level expectations for People Operations.
• Serve as a thought partner to team members and managers to navigate complex questions and interpretation of policies.

Requirements

• 5+ years of demonstrable people operations/HR experience within a fast-growing healthcare setting.
• CA and multi-state employment law experience and building policies and handbooks.
• Strong working knowledge of California employment fundamentals (wage/hour, leaves, recordkeeping, etc.)
• Exceptional data analytics and reporting skills utilizing various HR Systems.
• Hands-on experience with Rippling, Greenhouse Onboarding, and partnering with PEOs.
• Owned end to end open enrollment processes and communications.
• 15% travel to centers as needed.

Benefits

• medical/dental/vision insurance
• paid parental leave (birthing and non-birthing parents)
• short and long-term disability
• life insurance
• flexible spending accounts
• 401(k) savings
• paid time off
• company-paid holidays