Operations and People Associate managing US office operations for AI startup. Overseeing onboarding processes and enhancing team experiences in a fast - growing environment.
About the role
- Manager, People Operations overseeing HR processes and compliance in a multi-state healthcare startup. In partnership with leadership to create scalable onboarding and offboarding processes, ensuring operational excellence.
Responsibilities
- In partnership with the Sr. Director of People, create and lead scalable and innovative processes for onboarding, offboarding, job changes, and team member lifecycle processes in preparation for rapid growth.
- Assist with policy creation, audit readiness, and compliance governance in a multi-state environment, with a heavy focus on California.
- In partnership with Executive Directors and Clinical Leadership, create and optimize physician onboarding programs.
- Manage outsourced vendors including home care providers, transportation vendors, and ancillary vendors offering LOA support, etc.
- Monitor ever-changing employment laws in a multi-state environment and make recommendations for policy changes.
- Owns the People Operations calendar to ensure we are prepared for key activities within the team (Open Enrollment, etc.).
- Serves as the lead for annual Open Enrollment, working closely with benefit administrators, owning team member communications, ensuring system readiness, and maintaining benefits compliance across multi-state operations.
- Assist with total rewards efforts including maintaining career architectures, pay ranges, and system implementations.
- Partner with the People Operations Generalist to address complex team member questions and requests and maintain service-level expectations for People Operations.
- Serve as a thought partner to team members and managers to navigate complex questions and interpretation of policies.
Requirements
- 5+ years of demonstrable people operations/HR experience within a fast-growing healthcare setting.
- CA and multi-state employment law experience and building policies and handbooks.
- Strong working knowledge of California employment fundamentals (wage/hour, leaves, recordkeeping, etc.)
- Exceptional data analytics and reporting skills utilizing various HR Systems.
- Hands-on experience with Rippling, Greenhouse Onboarding, and partnering with PEOs.
- Owned end to end open enrollment processes and communications.
- 15% travel to centers as needed.
Benefits
- medical/dental/vision insurance
- paid parental leave (birthing and non-birthing parents)
- short and long-term disability
- life insurance
- flexible spending accounts
- 401(k) savings
- paid time off
- company-paid holidays
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