Accessibility and Customer Experience Lead shaping digital ticketing innovation at RDG for UK rail. Driving user - centric design and stakeholder engagement in governance forums.

The Rail Delivery Group (RDG) brings together passenger and freight operators, Network Rail and HS2 to build a better railway, connecting the country and delivering more reliable services for customers.Investing for the long-term, we are working together to make journeys better and local economies stronger, giving communities the right to new economic opportunities, now and for generations to come.Note: On 24 October 2016, the Association of Train Operating Companies (ATOC) and the Rail Delivery Group adopted the single name of Rail Delivery Group.
Find out more at http://www.raildeliverygroup.com/media-centre/press-releases/2016/469771023-2016-10-21.html
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Accessibility and Customer Experience Lead shaping digital ticketing innovation at RDG for UK rail. Driving user - centric design and stakeholder engagement in governance forums.
QA Technical Analyst responsible for QA execution, requirement management, and automation at Rail Delivery Group. Working collaboratively with internal and external stakeholders to enhance QA services.
Procurement and Contract Manager leading procurement and contract management activities in the public sector. Collaborating across teams to ensure compliance and optimized supplier performance.
Year Placement Engineer in the engineering team supporting Rail Industry operations. Managing projects and conducting research as part of an educational placement experience.
Senior Project Manager overseeing digital enhancements for UK rail's Passenger Assist system. Focused on cross - functional teamwork and project execution within complex programs, aiming for greater accessibility.
Technical QA Service Analyst in RDG’s Quality Assurance Practice, responsible for system knowledge documentation and testing. Collaborating with teams and managing QA deliverables for projects.
Finance Business Partner providing insights for budgeting and forecasting in commercial and marketing teams. Involves reporting, mentoring, and relationship building to ensure financial best practices.
Principal Architect responsible for designing technical solutions aligned with strategic objectives. Collaborating with stakeholders to deliver cohesive solutions across several domains within the FTR scope.
Senior Project Manager responsible for delivering the rollout of a Passenger Information System to UK stations. Leading multiple teams to ensure project delivery on time and to budget.
Product Lead at Rail Delivery Group driving passenger information systems development across England. Engage stakeholders and ensure product meets accessibility and operational needs with alignment to vision.
DTS Systems Engineer in the Rail Delivery Group managing technical infrastructure for smart ticketing. Leading on contactless payment initiatives and collaborating with cross - functional teams.
Senior Project Manager delivering the Railcard Validation service for the Rail Delivery Group. Managing complex projects within the UK rail industry with a focus on technology and stakeholder collaboration.