Technical Service Representative responsible for account retention and sales growth. Collaborating with teams to ensure best practices and identifying areas for products and processes.
About the role
- Account Executive responsible for driving sales of SHIELD colorectal cancer blood test in healthcare settings. Collaborating with providers and cross-functional teams to enhance cancer detection services.
Responsibilities
- Achieve Sales Targets: Consistently meet or exceed sales goals through effective prospecting, relationship-building, and execution of national sales strategies
- Target and Engage Healthcare Providers: Focus on building strong relationships with healthcare providers
- Challenger Selling: Engage healthcare providers to understand their needs and demonstrate how Guardant Health’s offerings can improve patient outcomes
- Educate and Support Providers: Provide in-depth product knowledge and training to primary care practices
- Collaborate with Cross-Functional Teams: Work closely with clinical, marketing, and product teams
- Strategic Business Expansion: Identify new business opportunities within your territory
- Plan & Execute Launches: Develop and execute business plans in line with brand strategies
- Monitor Competitive Landscape: Continuously analyze market trends, competitor offerings, and customer feedback
- Provide High-Touch Customer Service: Maintain exceptional customer service standards
- Ensure adherence to company policies, industry standards, and regulations
Requirements
- A minimum of 4 years of customer-facing sales experience in the healthcare industry (diagnostics, medical device, or pharmaceutical sales)
- A minimum of 2 years of customer-facing sales experience in the healthcare industry and direct clinical experience in a patient care environment, as a registered nurse or a physician assistant
- Demonstrated ability to engage in selling conversations, overcoming objections and aligning client needs with product offerings
- Strong understanding of the healthcare provider landscape
- Experience with CRM systems such as Salesforce, Veeva, or similar platforms for tracking customer interactions and sales progress
- Valid Driver’s License: A clean driving record is required for daily field office and customer visits
Benefits
- Hybrid Work Model
- Employee may be required to lift routine office supplies and use office equipment
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