People Assistant in HR Operations managing employee benefits and supporting People Operations in Bulgaria. Collaborating with internal teams on employee lifecycle management and payroll support.
Responsibilities
Administer employee benefits and insurance programs such as private medical insurance, multisport cards, meal vouchers, life insurance etc.
Maintain various internal & external benefits platforms and process enrollments, terminations and other applicable changes when necessary
Coordination with external vendors and brokers to troubleshoot benefits queries
Provide support with administrative benefits tasks such invoice reconciliation, discrepancy resolution and invoice approvals
Partner with People Operations Manager on annual insurance renewal & re-enrollment process
Collaborate with the global payroll team to support payroll processing including collecting new hire and termination data as well as providing updated pay and deduction changes
Initiate vendor approval process in accordance with company procedures
Work within internal systems and tools (Shredy, Paylocity, Ben, Freshservice) to streamline the employee lifecycle (collect signatures, onboarding, time off tracking, offboarding)
Drafting employment contracts and addendums and all other necessary documentation related to the hiring and termination of employees
Organize and maintain accurate employee records, including physical and electronic file systems
Support local People & Culture Manager throughout the leave of absence process including providing guidance on leave entitlements and ensuring compliance with company policies and local legislation
Act as a point of contact for various employee questions such as benefits, leaves of absence, performance reviews, time off requests etc.
Requirements
2-3 years’ experience as a HR generalist or HR Specialist
Excellent familiarity with Bulgarian Labor law
Knowledge of HR systems and tools
Excellent Microsoft Excel skills (vlookups, pivot tables etc.)
Strong interpersonal and communication skills (both verbal and written) in team environments, with flexibility in communication styles and preferences
Demonstrated ability to handle confidential information with discretion
Excellent organizational skills and attention to detail
Fluent English & Bulgarian
Demonstrated ability to collaborate and solve complex issues, with openness to seeking input and support when needed
Ability to stay organized while juggling conflicting priorities in a fast-paced environment
General experience with system implementations is a plus
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