Human Resources Intern supporting People Operations in Lexington, KY office. Assisting with administrative tasks, learning core HR functions in a fast - paced environment.
About the role
- HR Representative Lead at Grainger managing complex support across the team member lifecycle. Delivering high‑quality service in HR operations and ensuring data governance for effective processes.
Responsibilities
- Delivers high‑volume, complex transactional HR support across the full team member lifecycle from hire to retire.
- Provides advanced resolution for complex HR transactions, including organizational data governance, mass organizational changes, data corrections, and escalated case support from Tier 1.
- Serves as a critical partner to HR Operations, Payroll, and cross‑functional stakeholders by leveraging HR technology and data to optimize processes and enable scalable solutions.
- Delivers timely, high‑quality service while driving HR technology enablement and best‑in‑class service delivery across the enterprise.
Requirements
- High School Diploma/GED required
- Bachelor's Degree preferred
- 4+ years handling escalated, sensitive, and often complex team member issues required
- Strong communication skills, both written and oral, with team members at all levels.
- Ability to de-escalate emotional situations and manage through tough situations with ease.
- Strong analytical and organizational skills while keeping close attention to detail.
- Deep and broad understanding of all HR policies, programs and processes.
Benefits
- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
- 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
- Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
- Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.
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