Head of HR at PKZ leading HR strategy and operations to enhance company culture and support leadership. Directly managing HR services and compliance for 650 employees in Urdorf.
About the role
- HR Representative Lead at Grainger managing complex support across the team member lifecycle. Delivering high‑quality service in HR operations and ensuring data governance for effective processes.
Responsibilities
- Delivers high‑volume, complex transactional HR support across the full team member lifecycle from hire to retire.
- Provides advanced resolution for complex HR transactions, including organizational data governance, mass organizational changes, data corrections, and escalated case support from Tier 1.
- Serves as a critical partner to HR Operations, Payroll, and cross‑functional stakeholders by leveraging HR technology and data to optimize processes and enable scalable solutions.
- Delivers timely, high‑quality service while driving HR technology enablement and best‑in‑class service delivery across the enterprise.
Requirements
- High School Diploma/GED required
- Bachelor's Degree preferred
- 4+ years handling escalated, sensitive, and often complex team member issues required
- Strong communication skills, both written and oral, with team members at all levels.
- Ability to de-escalate emotional situations and manage through tough situations with ease.
- Strong analytical and organizational skills while keeping close attention to detail.
- Deep and broad understanding of all HR policies, programs and processes.
Benefits
- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
- 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
- Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
- Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.
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