AVP; Relationship Manager responsible for attracting new clients and servicing accounts in the International Banking Center. Manage customer relations and ensure compliance with banking regulations while developing business opportunities.
About the role
- Account Manager covering existing managed accounts in the GTA with a focus on new business development. Joining Grainger to help keep businesses working safely and efficiently.
Responsibilities
- Determines sales potential for new and existing customers through inquiry, observation and periodic research
- Promotes WFS Ltd. products and services to customers through value-based conversations
- Maintains a high level of relevant product knowledge
- Assists customers with problems by comparing and introducing products
- Determines customer requirements and expectations in order to recommend specific products
- Identifies and reports actual and potential cost savings to customers on a proactive basis
- Communicates regularly with branch staff in order to resolve customer issues
- Maintains an excellent working relationship with customers and our internal team
- Assists Inside Customer Service Representatives with the development and maintenance of customers contracts and quotes
- Maintains customer contracts and follows up on customer quotes
- Makes sales calls with vendor representatives and other resources
- Develops a proactive sales plan and strategy to increase sales of new and existing customers and records and reports activity through monthly pipeline reviews
- Calls on existing and new customers based on the sales plan
- Aims to increase share of wallet within existing accounts with attention to margin
- Responsible for profit margin and expenses relating to buy and sell agreements
- Follows all safety protocol in compliance with WFS' Health and Safety policies and procedures, local customer policies and procedures and the Occupational Health and Safety Act
- Presents a professional image at all times to customers and vendors
- All other duties as assigned
Requirements
- Diversified knowledge of industrial products developed through relevant post-secondary education and/or a minimum of 3-5 years of progressive, applicable work experience in an industrial environment
- Previous customer service/inside sales experience is an asset and previous outside sales experience is desired
- Ability to work independently and manage time and territory effectively
- Living in the Toronto area desired, but not necessary. Could work from residence within reasonable travel distance to the geographic coverage area
- Superior interpersonal and customer service skills to effectively build relationships and continually strive for improved customer service
- Demonstrated competency in VAI, Microsoft Excel and other Microsoft Office applications
- Knowledge of the selling process
- Demonstrated team-playing attitude
- Possession of a valid driver’s license and a reliable vehicle as travel is required
Benefits
- Medical, dental, vision and prescription drug coverage
- Paid time off (PTO) and up to 10 company holidays per year
- Life insurance coverage, including spousal and dependent life insurance
- Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
- Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
- Educational & Professional Membership Fee Assistance program
- Employee discounts, team member perks and more!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Key Account Manager facilitating client relations in ticketing services for cultural events. Ensuring satisfaction and effective use of the ticket sales system with high service quality.
Company Partnerships Lead shaping Lean In's engagement with global companies for women's advancement. Building strategic relationships and partnership models for measurable impact.
Senior Account Manager helping enterprises accelerate business transformation through advanced technologies. Build long - term relationships and develop proactive sales strategies within the IT sector.
Corporate Accounts Manager responsible for client prospecting within the ISP sector and managing client relationships and sales. Join Brasil TecPar to innovate with technology and connectivity.
Corporate Account Manager responsible for client prospecting and relationship in telecommunications sector. Joining Brasil TecPar to foster innovation and connectivity in Brazil.
Customer Service Representative handling customer inquiries and managing contracts and quotes in a growing transportation solutions company.
Account Manager responsible for client relationships and strategic digital content initiatives. Leading cross - functional teams to deliver impactful social media content and ensuring operational excellence.
Manager of Account Management at ZoomInfo leading a team to achieve sales targets. Fostering customer success and driving revenue growth in the enterprise software sector.
APX Supply Chain Lead managing supplier relationships and leveraging opportunities at Westinghouse. Building collaborations and engaging potential suppliers to fulfill supply chain needs.