Field Key Account Manager leading growth initiatives for Football Clubs and Specialized Running accounts. Responsible for commercial performance and relationship management within high - exposure sales channels.
About the role
- Account Manager at Grainger serving existing and new customers in Leamington. Supporting business through exceptional customer service and proactive sales strategies.
Responsibilities
- Determines sales potential for new and existing customers through inquiry, observation and periodic research
- Promotes WFS Ltd. products and services to customers through value-based conversations
- Maintains a high level of relevant product knowledge
- Assists customers with problems by comparing and introducing products
- Determines customer requirements and expectations in order to recommend specific products
- Identifies and reports actual and potential cost savings to customers on a proactive basis
- Communicates regularly with branch staff in order to resolve customer issues
- Maintains an excellent working relationship with customers and our internal team
- Assists Inside Customer Service Representatives with the development and maintenance of customers contracts and quotes
- Maintains customer contracts and follows up on customer quotes
- Makes sales calls with vendor representatives and other resources
- Develops a proactive sales plan and strategy to increase sales of new and existing customers and records and reports activity through monthly pipeline reviews
- Calls on existing and new customers based on the sales plan
- Aims to increase share of wallet within existing accounts with attention to margin
- Responsible for profit margin and expenses relating to buy and sell agreements
- Follows all safety protocol in compliance with WFS Health and Safety policies and procedures, local customer policies and procedures and the Occupational Health and Safety Act
- Presents a professional image at all times to customers and vendors
- All other duties as assigned
Requirements
- Diversified knowledge of industrial products developed through relevant post-secondary education and/or a minimum of 3-5 years of progressive, applicable work experience in an industrial environment
- Previous customer service/inside sales experience is an asset and previous outside sales experience is desired
- Ability to work independently and manage time and territory effectively
- Superior interpersonal and customer service skills to effectively build relationships and continually strive for improved customer service
- Demonstrated competency in VAI, Microsoft Excel and other Microsoft Office applications
- Knowledge of the selling process
- Demonstrated team-playing attitude
- Possession of a valid driver’s license and a reliable vehicle as travel is required
Benefits
- Medical, dental, vision and prescription drug coverage
- Paid time off (PTO) and up to 10 company holidays per year
- Life insurance coverage, including spousal and dependent life insurance
- Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
- Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
- Educational & Professional Membership Fee Assistance program
- Employee discounts, team member perks and more!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Relationship Manager managing Invoice Finance customer portfolio at Allica Bank. Focus on retention, growth, and customer service excellence within SME lending.
Account Manager promoting Lundbeck's psychiatry portfolio and driving sales performance with clinical knowledge. Execute sales strategies and develop customer relationships in the Alexandria territory.
Analista de Parcerias supporting clients and managing partnership point programs in agribusiness software company. Aiming to ensure satisfaction and meet expectations.
Key Account Manager representing Corteva's agricultural solutions for specialty crops and vegetables in Romania. Responsibilities include demand creation, sales forecasting, and customer relationship management.
Strategic Account Manager responsible for sales and profitability levels for portfolio at Veepee. Collaborating with teams to deliver strategic business plans for key accounts in the Home sector.
Account Manager managing brands in the marketplace for Veepee, a leader in event - driven sales. Collaborating closely with business developers to enhance product offerings and brand relations.
Global Key Account Manager overseeing commercial performance for multinational customers at Toll Group. Collaborating with global teams to enhance service delivery and expand growth opportunities.
Account Manager III at Thermo Fisher Scientific increasing revenue and managing key account relationships. Ensuring customer satisfaction and supporting their scientific goals through tailored solutions.
Account Director managing entire customer journey for gaming accounts, driving revenue growth and ensuring renewals. Building strong client relationships in a competitive gaming landscape.