Revenue Manager directly managing revenue strategy for multiple Los Angeles - based hotel properties. Collaborating with various departments to optimize pricing and maximize revenue.
About the role
- Associate Head of Revenue Operations overseeing revenue operations for the Americas GTM organization. Focused on pipeline management, deal execution, and scalable processes within a hybrid work environment.
Responsibilities
- **What you will do**
- **Revenue Reporting & Executive Analytics**
- Deliver day‑to‑day support for GTM leaders and sellers, ensuring clear pipeline and deal visibility.
- Build and maintain dashboards and reports for weekly GTM meetings, forecasting, and executive reviews.
- Present insights, risks, and recommendations to Americas leadership.
- Continuously improve reporting by incorporating real‑time GTM feedback.
- **Sales Process, Forecasting & GTM Support**
- Partner with sales leaders on active pipeline management, opportunity structure, and forecasting accuracy.
- Drive efficient weekly, monthly, and quarterly forecasting routines.
- Support GTM teams on sales process best practices, opportunity hygiene, and Salesforce usage.
- Identify and resolve execution friction, improving workflows, handoffs, and tooling.
- Balance near‑term execution needs with long‑term scalability initiatives.
- **Technology, Data & Systems Enablement**
- Serve as the Salesforce business owner for the Americas, ensuring scalable and effective system usage.
- Configure, maintain, and optimize Salesforce to support regional selling motions and forecasting needs.
- Partner with global RevOps to align data models, processes, and system standards.
- Support adoption of GTM tools (Gong, Seamless, LinkedIn Sales Navigator) and translate usage into insights.
- Manage GTM tool vendor relationships, licensing, renewals, and tech‑stack optimization.
- **Contracts Administration & Deal Execution**
- Lead daily operations of the Americas Contracts Administration function.
- Coordinate late‑stage deals with sellers and sales leadership to maintain velocity.
- Operate standardized contract intake workflows and monitor cycle times and approval SLAs.
- Remove deal bottlenecks and reduce time‑to‑close.
- Create and maintain documentation and enablement materials to improve deal quality.
- **Leadership & Cross‑Regional Collaboration**
- Lead, coach, and mentor Americas RevOps team members while remaining hands‑on in execution.
- Model operational excellence and shared accountability.
- Collaborate closely with EMEA and APAC RevOps teams to ensure global process and tooling alignment.
- Share best practices and insights to advance consistency and maturity across regions.
Requirements
- **Skills we are looking for**
- Proven experience in a senior revenue operations role with hands-on ownership of forecasting, systems, and deal execution.
- Strong Salesforce expertise with the ability to design processes and operate them day-to-day.
- Experience partnering directly with GTM teams in fast-paced, enterprise sales environments.
- **Preferred Qualifications**
- Experience in regulated, data-driven, or transaction-based businesses.
- Demonstrated success operating as a player-coach within a growing or evolving RevOps organization.
- Hands-on experience supporting contracts administration workflows, approvals, and complex deal execution.
- **Functional Competencies**
- Sets a high bar for execution, owns results and learns quickly
- Hands-On Leadership & Coaching
- Cross-Functional Execution
- Risk-Aware Decision Making
- Operational Discipline
- Continuous Improvement
- **Technical Competencies**
- Expert-level Salesforce and GTM technology proficiency
- Advanced revenue analytics, forecasting, and reporting expertise
- Strong operational execution across process development and adoption
Benefits
- **To find out more**
- As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.
- To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.
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