Hybrid Revenue Operations Manager

Posted 23 hours ago

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About the role

  • Manager, Revenue Operations at Euna Solutions driving operational excellence across sales, marketing, and customer success. Governing deal operations and leading process design for GTM initiatives.

Responsibilities

  • Own governance and oversight for deal execution, including booking standards and compliance with approved business policies
  • Serve as the escalation point for complex deal structures, booking discrepancies, and contract interpretation questions
  • Partner with Finance to support month-end bookings reconciliation
  • Design, administer, and manage variable compensation plans in partnership with GTM leadership and Finance
  • Enforce pricing, discounting, and approval guardrails to protect deal economics
  • Govern post-sale handoffs across Sales, Implementation, and Customer Success for closed-won deals and renewals
  • Lead GTM process design, documentation, governance, and continuous improvement across Sales and Customer Success
  • Identify process gaps and failure points; design and implement solutions with GTM Systems and Enablement
  • Configure and roll out GTM tools in partnership with systems teams and business leaders
  • Monitor tool adoption and support enablement plans to drive consistent usage
  • Establish and enforce standards to ensure accuracy across bookings, pipeline, forecast, and renewals reporting
  • Deliver data-driven insights on capacity, coverage, and productivity to inform resourcing and headcount decisions
  • Coordinate and standardize win–loss data collection, analysis, and reporting
  • Manage and develop Revenue Operations analysts, with accountability for accuracy, quality, and timeliness
  • Partner closely with GTM Systems to align business rules, processes, and system configuration
  • Enforce GTM operating standards across Sales, Marketing, and Customer Success—including exercising judgment to block non-compliant deals or processes when necessary

Requirements

  • 3–7+ years of experience in Revenue Operations, Sales Operations, FP&A, or a related GTM operations role
  • Experience in a multi-product B2B SaaS environment with new, expansion, and renewal motions
  • Proven track record governing GTM processes, deal operations, and bookings workflows
  • Strong operational and commercial judgment; comfortable operating in ambiguity
  • Ability to partner cross-functionally while holding the line on standards and pushing back when needed
  • Advanced Excel and analytical skills, with the ability to validate and defend complex analyses
  • Experience building dashboards in BI tools such as Power BI, Domo, or similar
  • Experience supporting system integrations or post-acquisition operational work is a plus
  • Bachelor’s degree in an analytical or business-related field, or equivalent practical experience.

Benefits

  • Competitive wages
  • Wellness days
  • Community Engagement Committee
  • Flexible workday
  • Health and dental benefits
  • Culture committee

Job title

Revenue Operations Manager

Job type

Experience level

Mid levelSenior

Salary

CA$110,000 - CA$137,500 per year

Degree requirement

Bachelor's Degree

Location requirements

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