Customer Engagement Analyst focusing on customer data analysis and engagement metrics to improve experience, retention, and loyalty.
About the role
- CRM Manager responsible for planning and optimizing CRM campaigns at FOODVIBEZ. Focused on innovative food products and customer engagement strategies in the digital space.
Responsibilities
- Responsible for planning, executing and optimizing CRM campaigns across multiple channels
- Development and implementation of creative campaigns and loyalty programs
- Analysis of campaign performance and implementation of data-driven optimizations
- Close collaboration with other departments to support brand strategy
Requirements
- At least 2–3 years of professional experience in CRM
- Degree or equivalent qualification with a focus on marketing or communications
- Knowledge of Email Marketing, WhatsApp Marketing and Loyalty Marketing
- Strong analytical thinking for effective data interpretation
- Creativity to design engaging customer campaigns
- Implementation-oriented, hands-on mentality
Benefits
- Strong team spirit
- Ongoing opportunities to develop professionally and take on responsibility
- Representative office with well-stocked fridges, fruit and snacks
- Flexible working: the perfect mix of shared office time and remote work
- Very short decision paths with a flat hierarchy
- Regular team events, meetings with major content creators, and much more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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