Senior Director managing global customer support teams for Semrush, a digital marketing SaaS platform. Responsible for service delivery, operational efficiency, and cross - functional collaboration.
SE
Semrush
Currently Hiring
About the company
Semrush is a leading online visibility management SaaS platform used by 10,000,000 digital marketers worldwide.
Back in 2008, Semrush started as a small group of SEO and IT specialists united by one mission—to make online competition fair and transparent with equal opportunities for everyone.
In 16 years, we've grown into an all-in-one marketing suite consisting of more than 55+ products, tools, and add-ons that help companies market better online.
Our vision is to create the only tool a digital marketing team would ever need to improve their online marketing results, ensure a smooth workflow between team members, and save time on routine tasks.
Semrush is a trusted data provider.
Our information on online behavior is used by the largest media outlets around the world such as Bloomberg, The Washington Post, Reuters and others.
Semrush in numbers:
→ 55+ products, tools, and add-ons
→ 143 databases globally
→ 25.9 billion keywords
→ 43 trillion backlinks
Visit our "Jobs" section if you want to work for us!
Open jobs
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6 jobs found
Financial Analyst on GTM Business Partnership Team at Semrush. Collaborating with cross - functional teams to shape strategic financial decisions and drive growth initiatives.
Customer Success Manager developing creative solutions for Semrush SMB clients through webinars and outreach campaigns. Building relationships and promoting customer adoption and account activation.
Commercial Account Executive maintaining and growing customer relationships within digital marketing solutions. Optimizing growth through effective sales strategies and strong customer engagement.
Senior Data Engineer improving DWH infrastructure for Semrush's digital marketing platform. Redesigning and standardizing cloud systems to enhance analytics efficiency and development speed.
Assist users with billing and account inquiries across communication channels. Join Semrush's Customer Care Team delivering accurate and efficient support for customer retention.