Hybrid Director, Employee Relations Specialist

at Fitch Group, Inc.

• Job title: Director, Employee Relations Specialist
• Job type: Full Time
• Experience level: Lead
• Salary: $150,000 - $175,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, New York City, United States

About the role

• Employee Relations Specialist at Fitch Group managing complex, high-risk ER cases and investigations. Designing and maintaining HR policies while advising senior leadership on ER strategies.

Responsibilities

• Autonomous, end-to-end management of ER matters (predominantly complex, high-risk cases) delivering timely, defensible outcomes that protect Fitch’s people and credibility, and mitigate legal and regulatory risk.
• Conduct advanced investigations (planning, interviewing, evidence assessment) and prepare clear outcome rationales, ensuring robust documentation standards and privilege considerations.
• Design, review and maintain ER centre of excellence (COE) operating model and governance components (triage and escalation protocols, standard operating procedures, service level agreements, precedent document libraries).
• Design, review, and maintain HR policies and handbooks reflecting applicable legal and regulatory provisions, strengthening policy governance and consistency across jurisdictions.
• Interpret legal documents including statute and legislation, legal commentary etc., translating legal requirements into document provisions.
• Analyze ER data and MI to identify risks, trends and root causes, translating insights into training, toolkits and other education/awareness interventions that reduce future risk, build manager/HR generalist capability and elevate HR service delivery across the organization.
• Advise and coach HR generalists, managers and senior leaders in respect of ER case management strategy and direction, employment law provisions and ER case management applicability.
• Partner with internal/external legal counsel and local advisors to navigate legal requirements and regulatory environments e.g., FCA/PRA, ESMA, SEC etc. as it relates to ER case management, ensuring compliant outcomes globally.
• Operate and maintain ER case management systems, including performing data quality assurance, interrogating data, producing analytics and MI.

Requirements

• 10–15+ years’ experience managing ER/HR investigations within regulated, matrixed environments, with substantial complex-case portfolio experience including exposure to employment litigation.
• Deep understanding of ER case types, employment law, case law trends, settlement frameworks and restructuring/redundancy processes.
• Strong grasp of privilege, confidentiality, and data privacy standards.
• A bachelor’s degree or equivalent in HR, employment law, or industrial relations.
• Sound risk judgment; sharp assessment of legal, regulatory, reputational, and cultural risk.
• High professional standards, particularly impartiality and confidentiality.
• Credible, composed, authoritative and resilient under pressure.
• Decisive yet fair. Balances empathy with evidence-led decisions; explains rationales clearly.
• Influential communicator. Clear, concise, and respectful written and verbal communication; adept at sensitive messaging.
• Continuous improver. Curious, data-driven, and practical; identifies themes and suggests intervention measures.
• Culturally intelligent. Inclusive approach, respectful of local customs and diverse perspectives.

Benefits

• Hybrid Work Environment: 3 days a week in office required based on your line of business and location
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning, financial wellness and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellness: Comprehensive healthcare offerings that prioritize a healthy body & mind
• Supportive Parenting Policies: Family-first policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Dedication to Giving Back: Paid volunteer days and support for community engagement initiatives