HR Supervisor managing support and tactical people interventions at South Deep Gold Mine. Engaging with operational leaders to refine HR processes and workforce planning standards.
About the role
- Employee Relations Specialist managing complex HR investigations within regulated environments for Fitch Group. Delivering outcomes that protect credibility and mitigate legal risks while ensuring compliance.
Responsibilities
- Autonomous, end-to-end management of ER matters (predominantly complex, high-risk cases) delivering timely, defensible outcomes that protect Fitch’s people and credibility, and mitigate legal and regulatory risk
- Conduct advanced investigations (planning, interviewing, evidence assessment) and prepare clear outcome rationales, ensuring robust documentation standards and privilege considerations
- Design, review and maintain ER centre of excellence (COE) operating model and governance components (triage and escalation protocols, standard operating procedures, service level agreements, precedent document libraries)
- Design, review, and maintain HR policies and handbooks reflecting applicable legal and regulatory provisions, strengthening policy governance and consistency across jurisdictions
- Interpret legal documents including statute and legislation, legal commentary etc., translating legal requirements into document provisions
- Analyze ER data and MI to identify risks, trends and root causes, translating insights into training, toolkits and other education/awareness interventions that reduce future risk, build manager/HR generalist capability and elevate HR service delivery across the organization
- Advise and coach HR generalists, managers and senior leaders in respect of ER case management strategy and direction, employment law provisions and ER case management applicability
- Partner with internal/external legal counsel and local advisors to navigate legal requirements and regulatory environments e.g., FCA/PRA, ESMA, SEC etc. as it relates to ER case management, ensuring compliant outcomes globally
- Operate and maintain ER case management systems, including performing data quality assurance, interrogating data, producing analytics and MI
Requirements
- 10–15+ years’ experience managing ER/HR investigations within regulated, matrixed environments, with substantial complex-case portfolio experience including exposure to employment litigation
- Deep understanding of ER case types, employment law, case law trends, settlement frameworks and restructuring/redundancy processes
- Strong grasp of privilege, confidentiality, and data privacy standards
- A bachelor’s degree or equivalent in HR, employment law, or industrial relations
- Sound risk judgment; sharp assessment of legal, regulatory, reputational, and cultural risk
- High professional standards, particularly impartiality and confidentiality
- Credible, composed, authoritative and resilient under pressure
- Decisive yet fair
- Balances empathy with evidence-led decisions; explains rationales clearly
- Influential communicator
- Clear, concise, and respectful written and verbal communication; adept at sensitive messaging
- Continuous improver
- Curious, data-driven, and practical; identifies themes and suggests intervention measures
- Culturally intelligent; inclusive approach, respectful of local customs and diverse perspectives
Benefits
- Hybrid Work Environment: 3 days a week in office required based on your line of business and location
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
- Investing in Your Future: Retirement planning, financial wellness and tuition reimbursement programs that empower you to achieve your short and long-term goals
- Promoting Health & Wellness: Comprehensive healthcare offerings that prioritize a healthy body & mind
- Supportive Parenting Policies: Family-first policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
- Dedication to Giving Back: Paid volunteer days and support for community engagement initiatives
Job title
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