Hybrid Revenue Manager

at Fenwick & West

• Job title: Revenue Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $126,000 - $189,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, United States

About the role

• Revenue Manager at Fenwick responsible for revenue management strategies and client communication. Analyzing trends, collaborating with departments, and optimizing collections process.

Responsibilities

• Analyze account data to identify trends, risks, and opportunities for improvement.
• Serve as a trusted advisor, balancing firm priorities with client relationships.
• Take ownership of the collections process, ensuring timely and accurate resolution of outstanding accounts.
• Engage directly with clients to resolve issues with professionalism and tact.
• Collaborate with firm management, partners, practice group leaders and finance members to optimize collection strategies.
• Design and prepare analysis and reports for stakeholders to evaluate progress and make decisions based on data and recommendations.
• Manage projects related to collections strategy and process optimization.
• Develop best practices and SOPs for routine collections, including key escalation points.

Requirements

• Minimum of (5) years of experience in a law firm environment
• Bachelor's degree required
• Ability to make sound decisions under pressure
• Exceptional conflict resolution skills
• Ability to interpret data and turn insights into actionable strategies
• Clear, persuasive, and professional in both written and verbal interactions
• Ability to build trust and credibility while balancing firm priorities and client needs
• Skilled at organizing tasks, timelines, deadlines and stakeholders to deliver results
• Consistent application of confidentiality and tact when handling sensitive information or delicate negotiations.

Benefits

• Healthcare
• Life Insurance
• Health Savings Accounts
• Flexible Spending Accounts
• Wellbeing